Health Shield Friendly Society Ltd is seeking a Complaints Officer to join the Operations team on a 12-month fixed-term contract (maternity cover). You will investigate complaints and fraud cases, ensuring fair outcomes for members while protecting Health Shield from fraud, in a regulated financial services setting.
You will work with members, providers and external stakeholders, manage investigations, document redress and drive continuous improvement across the business.
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Fraud & Complaints Investigator (12-Month Contract) in Crewe employer: Health Shield Friendly Society Ltd
Health Shield is an exceptional employer that prioritises the well-being and development of its employees, fostering a supportive work culture where integrity and professionalism are at the forefront. With a focus on customer satisfaction and a commitment to empowering staff, employees can expect meaningful growth opportunities and a collaborative environment in which they can thrive. Located in a convenient area with benefits such as free on-site parking and a company pension, Health Shield stands out as a rewarding place to build a career in the health insurance sector.
Contact Details:
Health Shield Friendly Society Ltd Recruitment Team
