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- Tasks: Join our IT Endpoint team to support and maintain a variety of IT hardware.
- Company: Sonic Healthcare, a leading global healthcare provider with a focus on innovation.
- Benefits: Competitive salary, flexible hours, gym discounts, and professional development opportunities.
- Why this job: Make a real impact in healthcare IT while enjoying hands-on tech support.
- Qualifications: Experience with computer hardware and strong communication skills are essential.
- Other info: Dynamic role with travel opportunities and excellent career growth potential.
The predicted salary is between 22800 - 28808 £ per year.
Location: 1 Mabledon Place, WC1H 9AX
Contract / Hours: Permanent/40 per week
Salary range: Up to £28,808 per annum DOE
About us: Sonic Healthcare is an internationally renowned healthcare provider with a demonstrable track record of medical services across the world. We maintain rigorously high standards of quality, whilst also delivering efficiencies to healthcare through careful workforce planning, pioneering technology and significant investment in infrastructure and IT.
About the role: We have an exciting opportunity to join the Endpoint team working in the IT Department. The IT Endpoint team are responsible for the provision and maintenance of a wide range of IT hardware, supporting the business through a combination of remote tools and field work. The successful candidate will work from our core laboratory at The Halo, as well as visiting our sites countrywide to provide an excellent response to support calls to minimize disruption to our busy labs.
The role holder will work with desktop PCs, laptops, thin clients, printers, scanners and mobile phones. Supported by the wider team, the successful applicant will manage their own individual tickets as well as contributing to wider department objectives and projects. Great time management and written and verbal communication skills are essential. The successful applicant will be comfortable working independently, often traveling to sites to resolve issues solo.
The ideal candidate will be someone with some experience, either professional or personal, of working with computer hardware and someone who understands the main computing components and is enthusiastic about repairs and upgrades. This is a physical role and would suit an active and energetic individual who enjoys hands-on IT support.
If you think you would be a good fit for the role we would be eager to hear from you.
At TDL we offer a variety of excellent staff benefits including:
- Training and development opportunities supporting professional development
- Annual salary review - No banding restrictions
- Discounted gym membership
- Cash healthcare plan
- Sick Pay Entitlement 5 paid days in the first year of employment, 20 days thereafter
- Permanent Health Insurance and Death in Service Cover
- Employee Assistance Programme supporting staff wellbeing
- Season Ticket Loan Scheme
- Perkbox Access to additional staff perks and benefits
- Company Pension Scheme
- Competitive annual leave allowance 23 days rising to 28 days after 5 years service
- Flexible working hours
Please read the job description and person specification carefully and ensure that your application reflects the knowledge, skills and experience required. We respect and value the diversity of our staff and welcome applications from diverse communities.
PLEASE NOTE: WE RESERVE THE RIGHT TO CLOSE THIS VACANCY AT ANY TIME EVEN IF A CLOSING DATE IS SHOWN HERE OR IN ANY OTHER MEDIA.
IT Endpoint Technician, IT Department employer: Health Services Laboratories
Contact Detail:
Health Services Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Endpoint Technician, IT Department
✨Tip Number 1
Get to know the company! Research Sonic Healthcare and its values. When you walk into that interview, show us you understand our mission in delivering top-notch healthcare services. It’ll make you stand out!
✨Tip Number 2
Practice your tech skills! Since you’ll be working with various IT hardware, brush up on your knowledge of desktop PCs, laptops, and other devices. We want to see your enthusiasm for repairs and upgrades during the interview.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss how you’ve tackled tech issues in the past. We love candidates who can think on their feet and resolve problems efficiently, especially in a busy lab environment.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask us about the team dynamics or ongoing projects. It shows you’re genuinely interested in the role and eager to contribute to our goals at Sonic Healthcare.
We think you need these skills to ace IT Endpoint Technician, IT Department
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in an IT Endpoint Technician and tailor your application to highlight how your skills and experiences match our needs.
Show Off Your Technical Skills: We want to see your passion for IT! In your written application, mention any relevant experience you have with hardware, repairs, or upgrades. Don't be shy about showcasing your hands-on skills and any projects you've worked on that relate to the role.
Communicate Clearly: Great communication is key for this role, so make sure your application is clear and concise. Use proper grammar and structure your thoughts well. This will not only reflect your writing skills but also show us that you can communicate effectively in a professional setting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're proactive and keen to join our team!
How to prepare for a job interview at Health Services Laboratories
✨Know Your Tech
Make sure you brush up on your knowledge of computer hardware and software. Be prepared to discuss your experience with desktop PCs, laptops, printers, and other devices mentioned in the job description. Showing that you understand the main computing components will definitely impress the interviewers.
✨Demonstrate Problem-Solving Skills
Since the role involves resolving IT issues, think of specific examples where you've successfully troubleshot a problem. Whether it's a personal project or professional experience, be ready to explain your thought process and how you approached the solution.
✨Show Enthusiasm for Hands-On Work
This position is all about being active and engaged with IT support. Convey your passion for repairs and upgrades during the interview. Share any relevant experiences that highlight your eagerness to get hands-on with technology.
✨Communicate Clearly
Strong written and verbal communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you may need to communicate with non-technical staff. Clear communication can set you apart from other candidates.
