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- Tasks: Join our IT Endpoint team to support and maintain a variety of IT hardware.
- Company: Sonic Healthcare, a leading global healthcare provider with a focus on innovation.
- Benefits: Competitive salary, training opportunities, gym discounts, and flexible working hours.
- Why this job: Make a real impact in healthcare IT while enjoying hands-on tech support.
- Qualifications: Experience with computer hardware and strong communication skills are essential.
- Other info: Dynamic role with excellent career growth and a supportive team environment.
The predicted salary is between 22800 - 28808 £ per year.
Location: 1 Mabledon Place, WC1H 9AX
Contract / Hours: Permanent / 40 per week
Salary range: Up to £28,808 per annum DOE
About us: Sonic Healthcare is an internationally renowned healthcare provider with a demonstrable track record of medical services across the world. Headquartered in Sydney, Australia, Sonic is an ASX Top 50 company that has grown to become one of the world's leading healthcare providers, specialising in pathology, radiology and primary care medical centres. We have operations in Australia, the USA, Germany, Belgium, Switzerland, the United Kingdom, Ireland and New Zealand. Sonic Healthcare UK encompasses the two main entities in the UK, The Doctors Laboratory (TDL) and Health Services Laboratories (HSL). HSL was formed to provide pathology services to the NHS Trusts and has expanded further to provide services to other NHS Trusts. Over 3,500 staff work at Sonic Healthcare UK, primarily under the TDL or HSL banner. Our purpose is to deliver medically-led diagnostics, innovation, value and long-term investment to healthcare.
About the role: We have an exciting opportunity to join the Endpoint team working in the IT Department. The IT Endpoint team are responsible for the provision and maintenance of a wide range of IT hardware, supporting the business through a combination of remote tools and field work. The successful candidate will work from our core laboratory at The Halo, as well as visiting our sites countrywide to provide an excellent response to support calls to minimize disruption to our busy labs. The role holder will work with desktop PCs, laptops, thin clients, printers, scanners and mobile phones. Supported by the wider team, the successful applicant will manage their own individual tickets as well as contributing to wider department objectives and projects. Great time management and written and verbal communication skills are essential. The successful applicant will be comfortable working independently, often traveling to sites to resolve issues solo. The ideal candidate will be someone with some experience, either professional or personal, of working with computer hardware and someone who understands the main computing components and is enthusiastic about repairs and upgrades. This is a physical role and would suit an active and energetic individual who enjoys hands-on IT support.
If you think you would be a good fit for the role we would be eager to hear from you.
At TDL we offer a variety of excellent staff benefits including:
- Training and development opportunities – supporting professional development
- Annual salary review - No banding restrictions: As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling.
- Discounted gym membership – we have a corporate gym membership scheme with Better Gyms
- Cash healthcare plan – cash back on a variety of healthcare costs including dentist and opticians
- Sick Pay Entitlement – 5 paid days in the first year of employment, 20 days thereafter
- Permanent Health Insurance and Death in Service Cover
- Life Assurance – providing salary continuation for long term illness (six months qualifying period)
- Employee Assistance Programme – supporting staff wellbeing
- Season Ticket Loan Scheme – interest free loan for the cost of annual travel ticket
- Perkbox – Access to additional staff perks and benefits such as high street discounts
- Company Pension Scheme – company and staff contributions which increase with service
- Competitive annual leave allowance – 23 days rising to 28 days after 5 years service
- Flexible working hours – we support and offer flexibility around shift patterns and working schedule
It Endpoint Technician, It Department in England employer: Health Services Laboratories
Contact Detail:
Health Services Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land It Endpoint Technician, It Department in England
✨Tip Number 1
Network like a pro! Reach out to current employees at Sonic Healthcare on LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about hardware troubleshooting and your past experiences. We want to see your passion for IT support!
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples where you've tackled tech issues head-on, whether in a job or as a hobby. We love seeing that hands-on approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace It Endpoint Technician, It Department in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Endpoint Technician role. Highlight any relevant experience with hardware and support, and don’t forget to mention your communication skills – they’re key for this position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your skills align with our needs. Keep it concise but engaging – we want to see your personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled tech issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently, especially in a hands-on role like this.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to join our team!
How to prepare for a job interview at Health Services Laboratories
✨Know Your Tech
Make sure you brush up on your knowledge of computer hardware and the main components. Be ready to discuss your experience with desktop PCs, laptops, and other devices mentioned in the job description. Showing that you understand the tech will impress the interviewers.
✨Demonstrate Problem-Solving Skills
Prepare to share specific examples of how you've resolved IT issues in the past. Whether it's a personal project or professional experience, having a few stories ready will showcase your hands-on support skills and ability to work independently.
✨Time Management is Key
Since this role involves managing individual tickets and possibly travelling to different sites, be prepared to discuss how you prioritise tasks and manage your time effectively. Mention any tools or methods you use to stay organised.
✨Communicate Clearly
Strong written and verbal communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you may need to communicate with non-technical staff. Clear communication can make all the difference in resolving issues quickly.