At a Glance
- Tasks: Coordinate support workers and schedule visits for individuals with learning disabilities.
- Company: Growing care and support service in Andover.
- Benefits: Part-time hours, competitive salary, and opportunities for training and development.
- Other info: Dynamic role with a focus on teamwork and personal growth.
- Why this job: Make a genuine difference in people's lives while honing your organisational skills.
- Qualifications: Strong admin skills, IT proficiency, and excellent communication abilities.
The predicted salary is between 19400 - 21100 £ per year.
- Support Coordinator
- Job Type: Part time - 30 Hours per week | 12 Month Maternity Cover
- Salary Up to £21,555*This role can't offer sponsorship*
We are currently recruiting for an organised and proactive Support Coordinator to join a growing care and support service in Andover.
This is an excellent opportunity for someone with strong administration, coordination and communication skills who enjoys working in a busy environment and wants to make a genuine difference to people with learning disabilities and support needs.
The Role As a Support Coordinator, you will play a key role in coordinating support workers and ensuring visits are scheduled effectively.
You will work closely with the Service Manager, Team Managers, Supervisors and support workers to ensure the people we support receive the right level of care at the right time.
You will be responsible for maintaining accurate rotas and scheduling systems, coordinating staff cover and ensuring commissioned support hours are delivered effectively.
Key Responsibilities
- Coordinate support workers and schedule visits for the people we support.
- Prepare, manage and distribute staff rotas and visit schedules.
- Ensure people supported are aware of any changes to their planned visits.
- Maintain accurate information on the Access People Planner system.
- Act as a key user and system expert for People Planner.
- Monitor commissioned hours and highlight any shortfalls or over-delivery.
- Ensure effective staff utilisation and appropriate staffing levels.
- Coordinate annual leave requests and arrange appropriate cover.
- Minimise agency usage and obtain authorisation where agency staff are required.
- Maintain accurate contract information to support correct invoicing.
- Prepare on-call information, handover documents and visit lists.
- Analyse key performance data and provide reports to management.
- Communicate effectively with support workers, managers and the people receiving support.
- Provide general administrative support to the Service Manager as required.
About You
We are looking for someone who is highly organised, confident with IT and able to remain calm and professional in a busy environment.
You will ideally have
- Experience working with computerised systems and databases.
- Strong administration or office-based experience.
- Experience within customer service or a similar coordination environment.
- Ideally, experience working with people with learning disabilities or an understanding of their support needs.
- Excellent written and verbal communication skills.
- Good IT skills, including Microsoft Outlook, Word and Excel.
- Strong organisational skills with the ability to prioritise a busy workload.
- Excellent interpersonal skills and the ability to build positive working relationships.
- A patient, understanding and professional approach.
- A genuine commitment to delivering an excellent service.
- What We’re Looking For
This role would suit anyone who enjoys planning, problem-solving and coordinating people and resources and who can take ownership of their workload.
You will need to be comfortable working as part of a wider team, communicating with multiple stakeholders and responding quickly when changes to staffing or service delivery occur.
You will also be expected to demonstrate a commitment to safeguarding, equality, diversity and the organisation's values.
Training will be provided where required, and there is an expectation that you will be committed to your own ongoing learning and development.
If you're an organised administrator or coordinator looking for a rewarding role within health and social care, we'd love to hear from you.
#J-18808-Ljbffr
Support Coordinator employer: Health Recruit Network
Join a compassionate and dedicated team at our well-established children's residential home in Plymouth, where you can lead with purpose and make a significant impact on the lives of young people. We offer a supportive work culture that prioritises employee wellbeing, continuous professional development, and the opportunity to manage a service rated 'Good' by Ofsted. With competitive salary packages, a company pension, and a focus on health and wellbeing, this role is perfect for those looking to grow their career while making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Support Coordinator
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Health Recruit Network, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Health Recruit Network. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Health Recruit Network's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Support Coordinator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Health Recruit Network. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Health Recruit Network.
How to prepare for a job interview at Health Recruit Network
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Health Recruit Network.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Support Coordinator at Health Recruit Network.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Health Recruit Network that you're ready to hit the ground running in the Support Coordinator role.
