Billing Manager in Reading

Billing Manager - Private Outpatients Clinic - Up to £40,000 - Based in Reading - Full Time

We are seeking a motivated Billing Manager to join a respected independent private clinic in Reading.

This is a fantastic opportunity to develop your skills in a supportive, professional environments

The Billing Manager is responsible for

• The day-to-day running of the billing function across the Reading clinic and other Forbury clinics as they expand.
• Line managing the finance team, fostering a collaborative, high-performing and forward-thinking culture
• Working alongside the Clinic Manager and Lead Nurse to ensure all services are billed accurately, efficiently, and in a timely manner
• Supporting the growth of the organisation by developing and replicating robust billing processes across multiple sites.
• Knowledge, Training & Experience Required
• Minimum 5 years’ experience in billing within the private healthcare sector
• Strong understanding of private medical insurance processes and self-pay billing
• Experience liaising with insurers and understanding tariff structures
• Proven experience in staff management and team development
• Excellent interpersonal and organisational skills
• Ability to work under pressure while maintaining accuracy and attention to detail
• Proactive mindset with the ability to identify improvements and implement change positively
• Strong analytical skills with the ability to interpret and utilise data to improve performance
• Advanced Excel skills and confident use of MS Office and web-based systems
• Experience with Semble is desirable but not essential
• Team Working
• Foster a positive, collaborative team culture aligned with company values, particularly teamwork and innovation
• Encourage open and professional communication between departments to resolve issues effectively
• Motivate and support team members to achieve individual and departmental targets
• Recognise and celebrate team achievements and contributions
• Work closely with clinical and administrative teams to ensure seamless billing processes
• Support integration of new services and clinic expansions from a billing perspective
• Confidentiality
• Maintain strict patient and commercial confidentiality at all times
• Ensure compliance with all data protection regulations and company policies
• Specific Tasks
• Management of Staff
• Oversee the efficient day-to-day operation of the billing department
• Line manage the finance team, including inductions, training, performance management, and development
• Conduct regular 1-2-1s, set objectives, and monitor performance
• Delegate workloads effectively to ensure deadlines and accuracy standards are met
• Billing Function & Development
• Ensure and contribute to accurate and timely billing for all services, including insured and self-pay patients
• Monitor billing workflows to identify inefficiencies and implement improvements
• Develop and standardise billing processes to support scalability across multiple sites
• Support the setup and implementation of billing functions in new clinics
• Responsible for all credit control.
• Finance & Commercial Responsibilities
• Work alongside the Managing Director and Finance Manager to review and improve billing performance
• Liaise with insurers to negotiate and review tariffs on an annual basis
• Contribute to financial reporting and performance tracking
• Practice Organisation
• Work collaboratively with the Clinic Manager and Lead Nurse to ensure clinical activity is captured and billed correctly
• Liaise with administrative teams to ensure smooth patient pathways and accurate data capture
• Support cross-site consistency in billing processes and standards
• IT and Systems
• Ensure effective use of systems such as Semble
• Identify opportunities to improve systems and reporting capabilities
• Other
• Independently handle billing-related queries and escalations efficiently and professionally
• Act as part of the wider management team to support business growth and operational improvements
• Contribute ideas and strategies to improve efficiency, accuracy, and scalability of the billing function
• Ensure the billing department operates in line with the company’s vision and values
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