At a Glance
- Tasks: Coordinate support workers and schedule visits for individuals with learning disabilities.
- Company: Growing care and support service in Andover, dedicated to making a difference.
- Benefits: Part-time hours, competitive salary, and opportunities for personal development.
- Other info: Join a supportive team and enjoy a rewarding role in health and social care.
- Why this job: Make a genuine impact while developing your organisational and communication skills.
- Qualifications: Strong admin skills, IT proficiency, and a passion for supporting others.
The predicted salary is between 19400 - 21100 £ per year.
- Support Coordinator
- Job Type: Part time - 30 Hours per week | 12 Month Maternity Cover
- Salary Up to £21,555*This role can't offer sponsorship*
We are currently recruiting for an organised and proactive Support Coordinator to join a growing care and support service in Andover.
This is an excellent opportunity for someone with strong administration, coordination and communication skills who enjoys working in a busy environment and wants to make a genuine difference to people with learning disabilities and support needs.
The Role As a Support Coordinator, you will play a key role in coordinating support workers and ensuring visits are scheduled effectively.
You will work closely with the Service Manager, Team Managers, Supervisors and support workers to ensure the people we support receive the right level of care at the right time.
You will be responsible for maintaining accurate rotas and scheduling systems, coordinating staff cover and ensuring commissioned support hours are delivered effectively.
Key Responsibilities
- Coordinate support workers and schedule visits for the people we support.
- Prepare, manage and distribute staff rotas and visit schedules.
- Ensure people supported are aware of any changes to their planned visits.
- Maintain accurate information on the Access People Planner system.
- Act as a key user and system expert for People Planner.
- Monitor commissioned hours and highlight any shortfalls or over-delivery.
- Ensure effective staff utilisation and appropriate staffing levels.
- Coordinate annual leave requests and arrange appropriate cover.
- Minimise agency usage and obtain authorisation where agency staff are required.
- Maintain accurate contract information to support correct invoicing.
- Prepare on-call information, handover documents and visit lists.
- Analyse key performance data and provide reports to management.
- Communicate effectively with support workers, managers and the people receiving support.
- Provide general administrative support to the Service Manager as required.
About You
We are looking for someone who is highly organised, confident with IT and able to remain calm and professional in a busy environment.
You will ideally have
- Experience working with computerised systems and databases.
- Strong administration or office-based experience.
- Experience within customer service or a similar coordination environment.
- Ideally, experience working with people with learning disabilities or an understanding of their support needs.
- Excellent written and verbal communication skills.
- Good IT skills, including Microsoft Outlook, Word and Excel.
- Strong organisational skills with the ability to prioritise a busy workload.
- Excellent interpersonal skills and the ability to build positive working relationships.
- A patient, understanding and professional approach.
- A genuine commitment to delivering an excellent service.
- What We’re Looking For
This role would suit anyone who enjoys planning, problem-solving and coordinating people and resources and who can take ownership of their workload.
You will need to be comfortable working as part of a wider team, communicating with multiple stakeholders and responding quickly when changes to staffing or service delivery occur.
You will also be expected to demonstrate a commitment to safeguarding, equality, diversity and the organisation's values.
Training will be provided where required, and there is an expectation that you will be committed to your own ongoing learning and development.
If you're an organised administrator or coordinator looking for a rewarding role within health and social care, we'd love to hear from you.
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Support Coordinator in East Kilbride employer: Health Recruit Network
Join a compassionate and dedicated team at our well-established children's residential home in Plymouth, where you can lead with purpose and make a significant impact on the lives of young people. We offer a supportive work culture that prioritises employee wellbeing, continuous professional development, and the opportunity to manage a service rated 'Good' by Ofsted. With competitive salary packages, a company pension, and a focus on health and wellbeing, this role is perfect for those looking to grow their career while making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Support Coordinator in East Kilbride
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Health Recruit Network.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Health Recruit Network!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Health Recruit Network, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Health Recruit Network or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Coordinator in East Kilbride
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Health Recruit Network:Before hitting send, make sure to tailor your application specifically to Health Recruit Network! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Health Recruit Network
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
