At a Glance
- Tasks: Support the Occupational Health team with admin tasks and deliver excellent customer service.
- Company: Join Health Partners, a leading provider of occupational health solutions in the UK.
- Benefits: Enjoy competitive salary, pension scheme, 25 days leave, and more perks.
- Why this job: Make a real impact on employee wellbeing in a supportive and dynamic environment.
- Qualifications: Experience in administration or reception, strong communication skills, and IT proficiency required.
- Other info: Flexible working arrangements available; we value diversity and inclusion.
The predicted salary is between 24720 - 27600 £ per year.
Health Partners is one of the UK's leading providers of occupational health and wellbeing solutions, working with organisations across a wide range of industries to support the physical and mental health of their employees. We are seeking an exceptional Occupational Health Administrator to join our dynamic team based at Hinkley Point C, near Bridgwater, Somerset.
As the first point of contact for the workforce accessing occupational health services, you will play a vital role in delivering outstanding customer service and providing comprehensive reception and administrative support. You will ensure the smooth operation of the Occupational Health (OH) Service by supporting clinical staff, coordinating appointments, and maintaining strict confidentiality. This is a fast-paced and rewarding role, requiring excellent organisational skills, attention to detail, and the ability to interact compassionately with individuals from diverse backgrounds.
Key Responsibilities- Provide on-site administrative support to the Occupational Health (OH) Clinical Team, ensuring the successful running of the OH service.
- Deliver face-to-face reception services for the workforce and clients during the OH department's opening hours.
- Manage telephone and email queries, providing accurate information while maintaining strict confidentiality.
- Support the Occupational Health Team, including the operations manager, doctors, nurses, and other healthcare professionals, with a variety of administrative tasks.
- Coordinate and maintain the diaries for clinical staff to ensure efficient scheduling.
- Utilise bespoke medical appointment and booking systems effectively, demonstrating excellent IT skills.
- Order required consumables, manage stock levels, and oversee the calibration and maintenance schedule of equipment.
- Handle confidential information with discretion and in compliance with GDPR and other relevant regulations.
The ideal candidate will have proven experience as a receptionist or administrator, preferably within a medical or healthcare setting such as GP surgeries or similar environments. You must possess excellent communication and interpersonal skills, with the ability to interact compassionately with a diverse range of individuals. Strong organisational and multitasking abilities are essential, as is the ability to remain focused in a fast-paced and dynamic environment. IT competency, including proficiency in MS Office, Teams, and healthcare management systems, is required, along with good numeracy skills. Above all, you must demonstrate a commitment to maintaining confidentiality and exercising discretion at all times.
This is an excellent opportunity for a skilled administrator to contribute to a vital healthcare service in a supportive and professional setting. If you possess these qualities and are eager to contribute to a supportive team, we encourage you to apply.
HoursThe role is full-time (37.5 hours per week), working 7.5 hours per day. The working pattern for this role involves 2 weeks working between the hours of 8am to 4pm (Monday to Friday), followed by 1 week between the hours of 4pm to 12pm (Monday to Friday).
LocationThis is an onsite role, working at our client's site at Hinkley Point C, in Somerset. Please note, in order to reach the site, all employees must use the Park & Ride system, with various pick up points across Somerset.
SalaryThe salary for this role is £24,720 per annum.
Company BenefitsWe appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. Our current benefits package is:
- Competitive annual salary dependent on qualifications and experience
- Contributory pension scheme up to 6%
- Life assurance
- Starting on 25 days annual leave plus bank holidays, increasing with length of service
- Have a day off for your Birthday (non-contractual benefit)
- Discounted gym membership
- Cycle to work scheme
- Health cashback plan
Health Partners are committed to transforming the way health and wellbeing services are delivered in the UK. Our mission is simple: to empower people to lead healthier, happier, and more productive lives. With a strong focus on innovation and excellence, Health Partners combines clinical expertise with a personal, compassionate approach.
Our multidisciplinary team of healthcare professionals delivers tailored, evidence-based solutions designed to meet the unique needs of our clients and their workforce. We pride ourselves on fostering long-term partnerships built on trust, professionalism, and results.
At the heart of Health Partners is a culture of collaboration and continuous improvement. We believe in investing in our people and providing opportunities for growth, ensuring that our employees feel valued and inspired to deliver their best.
If you're ready to make a meaningful impact in the field of health and wellbeing, we'd love to hear from you. Together, we can build healthier futures.
Application ProcessTo apply, scroll down and click 'Apply Now' or go to 'Candidate Login' at the top of this page. To discuss the role please contact the team at. We look forward to receiving your application and joining our team.
Diversity & Inclusion StatementHealth Partners are a proud member of the Disability Confident employer scheme. We understand everyone has individual work and home life responsibilities. We're happy to discuss flexible working arrangements for this role, should this be a requirement for you. We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process.
We're proud to be committed to equal opportunities and welcome applications from all backgrounds. Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone – regardless of difference.
Locations
Occupational Health Administrator employer: Health Partners Group
Contact Detail:
Health Partners Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Occupational Health Administrator
✨Tip Number 1
Get to know the company! Research Health Partners and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, it's crucial to convey warmth and professionalism. Role-play with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Occupational Health Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in healthcare administration. We want to see how your skills align with the role of Occupational Health Administrator, so don’t hold back!
Showcase Your Communication Skills: Since you'll be the first point of contact for our workforce, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect how you can interact compassionately with diverse individuals.
Highlight Organisational Skills: This role is all about keeping things running smoothly! Be sure to mention any experience you have with managing schedules or coordinating appointments, as these are key aspects of the job that we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Health Partners!
How to prepare for a job interview at Health Partners Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Occupational Health Administrator. Familiarise yourself with the key tasks like managing appointments and supporting clinical staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As the first point of contact, excellent communication is crucial. Prepare examples of how you've effectively interacted with diverse individuals in previous roles. Highlight your ability to handle queries compassionately and maintain confidentiality, as this aligns perfectly with what they’re looking for.
✨Demonstrate Organisational Prowess
This role requires strong organisational skills, so be ready to discuss how you manage multiple tasks efficiently. You could share a specific instance where you successfully coordinated schedules or handled a busy reception area, showcasing your multitasking abilities.
✨Familiarise Yourself with IT Systems
Since proficiency in IT is essential, brush up on any relevant software you might encounter, especially healthcare management systems. If you have experience with similar tools, be sure to mention it during the interview to show you can hit the ground running.