At a Glance
- Tasks: Manage appeals processes, support board members, and ensure timely documentation.
- Company: Join a dynamic team at Health Partners, committed to diversity and inclusion.
- Benefits: Enjoy 25 days annual leave, pension scheme, and health cashback plan.
- Other info: Hybrid work model with excellent career growth opportunities.
- Why this job: Make a difference in a supportive environment while developing your skills.
- Qualifications: Strong communication skills and proficiency in IT systems required.
The predicted salary is between 24784 - 24784 € per year.
We’re recruiting an Appeals Coordinator to work in an office‑based position within a small, dynamic team. The role requires strong spreadsheet skills, attention to detail, and the ability to manage processes and support board members.
Responsibilities
- Log and acknowledge new cases, maintaining a work‑in‑progress (WIP) log.
- Assist with scheduling board hearings as instructed by the Team Leader.
- Book board venues to ensure efficient scheduling of hearings.
- Prepare case packs and record/maintain information relating to receipt and dispatch of documentation and storage of records.
- Ensure all parties and board members receive case documentation within the required timeframe.
- Arrange appropriate equipment and arrangements for board hearings.
- Process board reports promptly and proofread to confirm quality before release.
- Liaise with authorities, appellants, board members, internal staff and third parties via telephone, email and letter.
- Work within contractual SLAs and in line with the guidelines of the applicable schemes.
- Escalate complex cases or those progressing slowly to relevant colleagues.
- Provide support with any other administrative tasks required to deliver the contract.
Qualifications & Experience
- Experience in diary or schedule management, excellent verbal and written communication skills, and strong IT proficiency with database systems, Outlook, Word, and Excel are required.
- A background in customer service and a process‑driven mindset are essential.
Hours
Full‑time, 37.5 hours per week, typically between 8 am and 6 pm.
Location
Head office in Uckfield, with a hybrid schedule of three days in the office (Tuesday, Wednesday, Thursday) and two days working from home.
Salary
£24,784.50K per annum.
Benefits
- Contributory pension scheme up to 6%
- Life assurance
- Starting at 25 days annual leave plus bank holidays, increasing with length of service
- Birthday day off (non‑contractual benefit)
- Discounted gym membership
- Health cashback plan
Diversity & Inclusion Statement
Health Partners is a proud member of the Disability Confident employer scheme and is committed to equal opportunities. We welcome applications from all backgrounds and support flexible working arrangements where possible.
Appeals Coordinator (Uckfield/Hybrid) in Leeds employer: Health Partners Group
At Health Partners, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and employee well-being. Our Uckfield office provides a hybrid working model, allowing for flexibility while fostering collaboration within our dynamic team. With generous benefits such as a contributory pension scheme, extensive annual leave, and opportunities for professional growth, we are dedicated to ensuring our employees find meaningful and rewarding careers with us.
StudySmarter Expert Advice🤫
We think this is how you could land Appeals Coordinator (Uckfield/Hybrid) in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of your spreadsheet wizardry or any relevant projects you've managed. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Appeals Coordinator (Uckfield/Hybrid) in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Appeals Coordinator role. Highlight your spreadsheet skills and attention to detail, as these are key for us. Show how your experience aligns with the responsibilities listed in the job description.
Showcase Your Communication Skills:Since this role involves liaising with various parties, it’s important to demonstrate your verbal and written communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively, just like we do at StudySmarter.
Highlight Your Process-Driven Mindset:We love a candidate who can manage processes efficiently! In your application, share examples of how you've successfully managed schedules or projects in the past. This will show us that you have the right mindset for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Health Partners Group
✨Master Your Spreadsheet Skills
Since the role requires strong spreadsheet skills, brush up on your Excel knowledge before the interview. Be ready to discuss how you've used spreadsheets in past roles, and maybe even prepare a quick example of how you can manage data effectively.
✨Showcase Your Attention to Detail
Attention to detail is crucial for this position. During the interview, highlight specific instances where your meticulous nature made a difference in your work. You could mention how you ensured accuracy in documentation or how you managed complex schedules without errors.
✨Communicate Clearly and Confidently
With excellent verbal and written communication skills being essential, practice articulating your thoughts clearly. Consider preparing answers to common interview questions and have a few examples ready that demonstrate your ability to liaise with various stakeholders effectively.
✨Understand the Role and Responsibilities
Familiarise yourself with the job description and responsibilities. Be prepared to discuss how your previous experience aligns with the tasks mentioned, such as managing processes or supporting board members. This shows that you’re not just interested in the role but also understand what it entails.
