At a Glance
- Tasks: Manage client cases, appointments, and ensure smooth delivery of occupational health services.
- Company: Join a supportive team in a rewarding administrative role at a leading health service provider.
- Benefits: Competitive salary, pension scheme, life assurance, and generous annual leave.
- Other info: Part-time hours with excellent career growth opportunities in a dynamic environment.
- Why this job: Make a real difference by helping clients achieve their health goals while developing your skills.
- Qualifications: Strong communication, organisational skills, and proficiency in IT systems required.
The predicted salary is between 31500 - 38500 £ per year.
We are seeking a proactive and highly organised Client Associate to join our onsite team in Derby on a permanent, part-time basis. This administrative role involves managing a wide range of cases from start to finish, ensuring the smooth delivery of occupational health services.
Your role will involve liaising with clients, employees, clinicians, and suppliers, as well as managing appointments, coordinating adjustments, and ensuring all recommendations are implemented effectively and efficiently. This is a rewarding and varied role that requires excellent communication, attention to detail, and the ability to work well under pressure. Because of the location of the site, you will need to be able to drive.
What You Will Be Doing:
- Co-ordination and maintenance of diaries/appointments for all clinical staff
- General admin including the uploading of clinical notes and other documentation as required
- Maintenance of own computer files and emails
- Taking telephone calls and answering emails
- Meet and greet on site duties
- Additional administrative duties for clinical staff as and when required
- Use of multiple databases and internet systems for recording of stats
- Releasing of medical reports to patients and clients following GDPR guidelines
- Communicating with GP/Specialists
- Liaising with various parties to progress cases efficiently and flagging any issues to team leaders
- Referring patients to third parties for treatment / assessments
- Working with the Health Surveillance team when required
- Any other ad-hoc tasks set out by the team leaders
What We Are Looking For:
We are seeking a candidate who can confidently work onsite while adhering to GDPR guidelines and the company’s policies to ensure the protection of sensitive and personal information, in line with legal, regulatory, ethical, and best practice standards. You should have excellent verbal and written communication skills, strong organisational abilities, and attention to detail. To multitask and work well under pressure is essential, as is proficiency in IT systems, including Outlook, Word, and Excel. Familiarity with Office 365 and experience working in an Occupational Health or similar environment would be advantageous. You should also demonstrate a proactive approach, the ability to use your initiative, and a commitment to maintaining confidentiality and professionalism. This role requires exceptional customer service skills, as you will play a vital role in helping our clients achieve their goals, all while embodying the company’s CORE Values: Caring Matters, One Team, Great Relationships, and Excellence at all times.
Hours: The role is part-time and will involve working 09:00 - 17:00 on a Wednesday, Thursday and Friday.
Location: This role is based at our client site in Derby.
Salary: This role is offering a set salary of £24,784.50 per annum on a pro-rata basis.
Company Benefits: We value the people who work with us and our rewards package is reviewed regularly to reflect this.
- Competitive annual salary dependent on qualifications and experience
- Contributory pension scheme up to 6%
- Life assurance
- Starting on 25 days annual leave plus bank holidays, increasing with length of service
- Have a day off for your Birthday (non-contractual benefit)
Client Associate employer: Health Partners Group
Health Partners Group is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. With flexible working hours in the vibrant city of Cardiff, employees benefit from competitive salaries, comprehensive health benefits, and opportunities for growth within the organisation, making it a rewarding place to advance your career in occupational health.
StudySmarter Expert Advice🤫
We think this is how you could land Client Associate
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Client Associate
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Health Partners Group, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Health Partners Group
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Health Partners Group.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Health Partners Group.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Health Partners Group can really resonate with interviewers and show your commitment to the field.
