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- Tasks: Administer and assess medical claims for elite athletes with precision and empathy.
- Company: Join a leading group in sports healthcare and insurance.
- Benefits: Competitive salary, supportive team environment, and hybrid working options.
- Why this job: Make a real difference in the lives of high-profile athletes while developing your career.
- Qualifications: Experience in medical administration or insurance, with strong customer service skills.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
CANDIDATES MUST BE WITHIN 45 MINUTES COMMUTE OF BELMONT, SURREY
About the Group:
The group operates at the heart of elite and professional sport across the UK. Through two closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and other sports, and we also provide specialist insurance for the doctors and surgeons who treat them. Our clients include Premier League football clubs, national governing bodies, and leading private hospitals and specialists. We are trusted for our discretion, commercial sense, and our ability to make complex systems work simply.
We are growing fast, and we’re looking for a commercially astute, confident, and personable individual to join us as a Medical Claims Administrator.
Support elite performance with exceptional care. At Health Partners Europe Ltd, we’re proud to be market leaders in third-party medical administration, healthcare consulting, and risk solutions for elite sports and businesses. Our work ensures that high-performance individuals receive the medical support they need efficiently, empathetically, and expertly.
We’re seeking a Medical Claims Administrator who excels in delivering exceptional customer service and thrives in a fast-paced, detail-oriented environment. This role is ideal for someone with a background in medical administration and claims assessing or healthcare, and a passion for helping others, especially when working with high profile sports clients.
What You’ll Do
- Administer and assess medical claims in line with scheme-specific benefits, eligibility, and rules.
- Provide clear, empathetic, and professional communication to members regarding claims, guidance, and support.
- Accurately process invoices and investigate treatment details where necessary.
- Resolve invoice queries, liaising with providers to correct errors and manage re-issues.
- Verify membership criteria, provider pricing, and scheme agreements, and relay this information to clients.
- Manage payment runs, including validation, processing, and reporting.
- Provide data analysis and insights on medical schemes as required.
- Maintain and update membership data, generating reports for sports clubs.
- Organize and distribute incoming invoices efficiently.
What You’ll Bring
- A strong background in insurance administration, preferably in medical related insurance.
- A proven ability to deliver exceptional customer service, especially in sensitive or high-pressure situations.
- Excellent written and verbal communication skills, with a professional and empathetic tone.
- High attention to detail and accuracy in data handling.
- Strong analytical and decision making skills.
- Proficiency in Excel and confidence working with spreadsheets.
- Ability to work independently and collaboratively within a team.
- Discretion and professionalism when dealing with high profile individuals.
- Honesty, integrity and a positive and proactive approach towards high standards and service levels.
Why Join Us?
At Health Partners Europe, you’ll be part of a team that values precision, empathy, and excellence. You’ll work in a supportive environment where your contributions directly impact the wellbeing of elite athletes and professionals.
Location: Belmont, Sutton, Surrey
Hours: Monday – Thursday 9am–5.30pm / Friday 9am–5pm (1-hour unpaid break each day)
Hybrid working: One day per week from home (once fully trained)
Medical Claims Administrator employer: Health Partners Europe
Contact Detail:
Health Partners Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Claims Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to elite sports. Attend events or join online forums where you can chat with professionals and learn about opportunities that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to medical claims and customer service. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since the role requires clear and empathetic communication, consider doing mock interviews with friends or family. This will help you articulate your thoughts better and demonstrate your customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Medical Claims Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Claims Administrator role. Highlight your experience in medical administration and customer service, especially if you've worked with high-profile clients before. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your attention to detail and ability to handle sensitive situations with empathy.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent communication skills. Use a professional yet friendly tone, and don’t forget to proofread for any typos or errors – we love attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the necessary updates. Plus, it shows you're keen on joining our team at Health Partners Europe!
How to prepare for a job interview at Health Partners Europe
✨Know Your Stuff
Make sure you brush up on your knowledge of medical claims and insurance administration. Familiarise yourself with the specific benefits, eligibility criteria, and rules related to the role. This will not only help you answer questions confidently but also show that you're genuinely interested in the position.
✨Showcase Your Empathy
Since the role involves dealing with high-profile clients and sensitive situations, be prepared to demonstrate your ability to communicate empathetically. Think of examples from your past experiences where you've provided exceptional customer service, especially in challenging circumstances.
✨Be Detail-Oriented
Highlight your attention to detail during the interview. You might be asked about how you handle data accuracy or manage invoice queries. Share specific instances where your meticulous nature has led to successful outcomes, as this is crucial for a Medical Claims Administrator.
✨Prepare for Data Analysis Questions
Since the job requires proficiency in Excel and data analysis, be ready to discuss your experience with spreadsheets. Brush up on common functions and tools you’ve used in the past, and consider bringing a sample report or analysis you've done to showcase your skills.