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- Tasks: Administer and assess medical claims for elite athletes with precision and empathy.
- Company: Join a leading group in sports healthcare and insurance.
- Benefits: Competitive salary, supportive team environment, and hybrid working options.
- Other info: Fast-paced role with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of high-profile athletes while developing your skills.
- Qualifications: Experience in medical administration or insurance, strong communication, and analytical skills.
The predicted salary is between 30000 - 42000 £ per year.
CANDIDATES MUST BE WITHIN 45 MINUTES COMMUTE OF BELMONT, SURREY
About the Group:
The group operates at the heart of elite and professional sport across the UK. Through two closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and other sports, and we also provide specialist insurance for the doctors and surgeons who treat them. Our clients include Premier League football clubs, national governing bodies, and leading private hospitals and specialists. We are trusted for our discretion, commercial sense, and our ability to make complex systems work simply.
We are growing fast, and we are looking for a commercially astute, confident, and personable individual to join us as a Medical Claims Administrator.
Support elite performance with exceptional care. At Health Partners Europe Ltd, we are proud to be market leaders in third-party medical administration, healthcare consulting, and risk solutions for elite sports and businesses. Our work ensures that high-performance individuals receive the medical support they need efficiently, empathetically, and expertly.
We are seeking a Medical Claims Administrator who excels in delivering exceptional customer service and thrives in a fast-paced, detail-oriented environment. This role is ideal for someone with a background in medical administration and claims assessing or healthcare, and a passion for helping others, especially when working with high profile sports clients.
What You'll Do
- Administer and assess medical claims in line with scheme-specific benefits, eligibility, and rules.
- Provide clear, empathetic, and professional communication to members regarding claims, guidance, and support.
- Accurately process invoices and investigate treatment details where necessary.
- Resolve invoice queries, liaising with providers to correct errors and manage re-issues.
- Verify membership criteria, provider pricing, and scheme agreements, and relay this information to clients.
- Manage payment runs, including validation, processing, and reporting.
- Provide data analysis and insights on medical schemes as required.
- Maintain and update membership data, generating reports for sports clubs.
- Organize and distribute incoming invoices efficiently.
What You'll Bring
- A strong background in insurance administration, preferably in medical related insurance.
- A proven ability to deliver exceptional customer service, especially in sensitive or high-pressure situations.
- Excellent written and verbal communication skills, with a professional and empathetic tone.
- High attention to detail and accuracy in data handling.
- Strong analytical and decision making skills.
- Proficiency in Excel and confidence working with spreadsheets.
- Ability to work independently and collaboratively within a team.
- Discretion and professionalism when dealing with high profile individuals.
- Honesty, integrity and a positive and proactive approach towards high standards and service levels.
Why Join Us?
At Health Partners Europe, you will be part of a team that values precision, empathy, and excellence. You will work in a supportive environment where your contributions directly impact the wellbeing of elite athletes and professionals.
Location: Belmont, Sutton, Surrey
Hours: Monday – Thursday 9am–5.30pm / Friday 9am–5pm (1-hour unpaid break each day)
Hybrid working: One day per week from home (once fully trained)
Medical Claims Administrator in Hull employer: Health Partners Europe
Contact Detail:
Health Partners Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Claims Administrator in Hull
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to elite sports. Attend events or join online forums where you can chat with professionals and learn about opportunities that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to medical claims and how they support athletes. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with high-profile clients, being clear and empathetic is key. Role-play common scenarios with friends or family to build your confidence in handling sensitive situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Medical Claims Administrator in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Claims Administrator role. Highlight your experience in medical administration and customer service, especially if you've worked with high-profile clients before. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your attention to detail and ability to handle sensitive situations with empathy.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent communication skills. Use a professional yet friendly tone, and don’t forget to proofread for any typos or errors – we love attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Health Partners Europe
✨Know Your Stuff
Make sure you brush up on your knowledge of medical claims and insurance administration. Familiarise yourself with the specific benefits, eligibility criteria, and rules related to the role. This will not only help you answer questions confidently but also show that you're genuinely interested in the position.
✨Showcase Your Empathy
Since this role involves dealing with high-profile clients and sensitive situations, it's crucial to demonstrate your ability to communicate empathetically. Prepare examples from your past experiences where you've successfully handled customer queries or complaints with care and professionalism.
✨Be Detail-Oriented
Highlight your attention to detail during the interview. You might be asked about how you ensure accuracy when processing invoices or managing data. Share specific strategies you use to maintain precision in your work, as this is key for a Medical Claims Administrator.
✨Prepare for Data Questions
Given the analytical nature of the role, be ready to discuss your experience with data analysis and Excel. You could be asked to explain how you've used spreadsheets in previous roles, so think of examples that showcase your proficiency and decision-making skills.