Live Operations Planning Lead: Real-Time Centre Expert in Bristol

Health-on-Line Company UK Limited is looking for a Live Operations Planning Manager to oversee strategic and operational management in our contact centre. This role is crucial for ensuring exceptional customer service and involves real-time monitoring of performance to make informed decisions rapidly.

Ideal candidates will have experience in high-volume contact centre environments and a strong knowledge of data analytics. We offer flexible work arrangements, ensuring a balance between home and office commitments.