Assurance Support Auditor (Grade B) in London

AGH Solutions is seeking an organised, detail-focused and motivated individual to join our Quality and Assurance team as an Assurance Support Auditor. This is an excellent opportunity for someone with experience in administration, compliance, audit support or quality assurance who is looking to further develop their skills within a healthcare and regulated environment. Reporting to the Quality and Assurance Manager, the post holder will support a range of audit, validation, follow-up and action-tracking activity across AGH Solutions services, helping to ensure that assurance information is accurate, records are maintained, and improvement actions are effectively monitored. This is a supporting Grade B role, working within agreed processes and contributing to service improvement and organisational assurance.

Main duties of the job:

• Support delegated audit and follow-up activity across domestic services, waste compliance and other assurance areas.
• Maintain accurate records, trackers, action plans and supporting evidence.
• Carry out checks on completed actions and report findings through agreed management routes.
• Support KPI and performance data validation through sample checks and evidence review.
• Prepare updates, logs and supporting information for assurance reporting and governance meetings.
• Work with colleagues across services to support service improvement, organisational assurance and timely escalation of issues.

About us:

AGH Solutions provides a range of support services within a healthcare and regulated environment, contributing to the effective running of clinical and non-clinical services. You will be joining a supportive Quality and Assurance team that plays a key role in delivering organisational assurance, supporting audit and compliance processes, and driving service improvement across multiple service areas. This is an opportunity to develop experience in assurance, and compliance while working collaboratively with teams across the organisation and the wider Trust.

Person Specification:

Qualifications

• Essential: Educated to an NVQ Level 2 standard or equivalent experience. Experience or training in audit support, compliance, quality assurance or administration of assurance processes.
• Desirable: Qualification or short course in auditing, quality improvement or compliance. Awareness of National Standards of Healthcare Cleanliness. Awareness of HTM/07/01 Safe and sustainable management of Healthcare Waste.

Skills

• Essential: Ability to review information accurately, identify discrepancies and follow agreed assurance processes. Ability to maintain and update action plans, trackers and records accurately. Able to raise concerns appropriately and professionally. Ability to provide clear written updates and draft basic summaries. High attention to detail and accuracy.
• Desirable: Experience of using audit, governance or action-tracking systems.

Knowledge

• Essential: Working knowledge of audit or checking processes. Awareness of performance monitoring and compliance record systems.
• Desirable: Awareness of NHS governance structures. Awareness of IPC and facilities compliance standards. Awareness of governance and escalation processes.

Experience

• Essential: Experience in audit support, compliance, quality assurance, administration or similar roles. Experience maintaining action trackers, records or follow-up activity across multiple stakeholders.
• Desirable: Experience supporting escalation, action tracking or performance improvement processes. Experience working with multidisciplinary teams. Experience in healthcare, facilities management or another regulated environment.

Special Attributes

• Essential: Able to complete allocated tasks with appropriate supervision and within agreed processes. Able to work professionally with operational teams and raise concerns through the appropriate line management route. Flexible approach to working hours in line with service needs. Able to maintain appropriate professional boundaries from operational delivery roles. Committed to accuracy, compliance and supporting continuous improvement.
• Desirable: Ability to work across multiple service areas and environments.

Personal Qualities

• Essential: High level of integrity and professionalism. Objective and able to remain impartial. Able to communicate concerns clearly and constructively. Organised and able to manage allocated tasks within agreed timescales. Strong attention to detail and accuracy. Committed to continuous improvement and high standards.

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.