At a Glance
- Tasks: Manage investigations of serious patient safety incidents and provide specialist advice on risk and safety.
- Company: Join a key member of the Patient Safety and Assurance team within a health board.
- Benefits: Opportunity for continued professional development and support for Welsh language skills.
- Other info: Interview date is set for 26/06/2026.
- Why this job: Play a vital role in enhancing patient safety and quality within healthcare.
- Qualifications: Must have a relevant professional qualification and be educated to Master’s level or equivalent.
The predicted salary is between 37338 - 44962 £ per year.
An exciting opportunity has arisen for a key member of senior staff within the Patient Safety and Assurance team. The role is diverse and touches upon a number of key health board functions including patient safety, incident management, assurance processes and regulator inspection action planning activity.
Main Duties
- Support the co‑ordination and oversight of the management of the investigation process of all serious patient safety incidents and high‑impact incidents.
- Co‑ordinate, undertake and advise on patient safety incident and other complex investigations or thematic reviews, including working with external reviewers.
- Manage the Duty of Candour process for allocated incidents.
- Provide specialist advice and support to the Triumvirate Team and others on all issues relating to risk and safety.
- Undertake patient safety incident and other complex investigations or reviews, ensuring they are managed in line with good practice and established project management methodologies.
- Utilise advanced clinical skills and extensive knowledge base to undertake specialist assessments, critically analysing complex information to make informed decisions regarding material to inform investigations.
- Deputise for the Patient Safety and Assurance Manager on occasion as required, ensuring continuation of the department's functions.
Responsibilities
- Support the Patient Safety and Assurance Manager in the oversight of responses to external inspections and peer reviews, ensuring action plans are SMART.
- Day‑to‑day management of allocated caseload, managing multiple complex investigations and programmes of work.
- Support the Quality Assurance and Safety Team in identifying learning themes and feeding back outcomes of investigations.
- Undertake, review and analyse highly complex, sensitive investigations and interpret and apply Health Board policies, procedures, regulations and relevant statutory obligations.
Person Specification
Qualifications and Knowledge
- Relevant professional qualification with current professional registration.
- Educated to Master’s level, or equivalent experience.
- Evidence of continued professional development.
- Working knowledge of relevant literature, research and legislation relating to clinical governance, patient safety and quality.
- Clear understanding of evidence‑based practice and clinical effectiveness.
- Trained in recognised investigation methodologies (e.g. 'Root Cause Analysis techniques').
- Conversant with the duties under the Health and Social Care (Quality and Engagement) (Wales) Act 2020 and the Health and Care Quality Standards.
- Conversant with Putting Things Right Regulations.
Desirable criteria – Qualifications and Knowledge
- Interest and knowledge in the broad healthcare agenda.
Experience
- Significant post‑registration experience.
- Undertaking complex investigations and being a lead Investigation Officer.
- Incident investigation and investigation report writing skills.
- Risk management / clinical governance / patient safety and quality.
- Use of risk assessment tools, methodologies and risk management.
- Managing change.
- Multi‑professional team working.
Desirable criteria – Experience
- Experience at a senior level.
- Demonstrate a practical, problem‑solving approach to risk management / clinical governance.
- Project management.
- Partnership working.
- Preparation and implementation of Policies and Procedures.
- Project Management Skills.
- Use of Datix or similar software.
Language Skills
- Welsh Speaker (Level 1) – desirable.
The Health Board operates a bilingual policy. The Health Board is committed to supporting its staff to fully embrace bilingualism, enhancing patient and service user experiences. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during your employment.
Equal Opportunities
We are an equal opportunity employer and encourage applicants from all backgrounds to apply.
Assistant Patient Safety and Assurance Manager in Carmarthen employer: Health Jobs UK
This health board is committed to patient safety and quality, offering a supportive environment for professional growth. Located in Wales, it promotes bilingualism among staff to enhance service user experiences. The team values diverse backgrounds and encourages applications from all candidates.
