Cleanliness Audit Officer in Bournemouth

University Hospitals Dorset is a three-site acute trust with 'university hospital' status through our partnership with Bournemouth University, working with an annual budget of £730m. We offer highly regarded health services, employing some 10,000 staff. Our ambitious £500m transformation programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve. In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches, you'll find inspirational opportunities to achieve your perfect work/life balance.

We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work. We especially welcome applications from minority groups in the community who may be underrepresented in our workforce. At UHD, our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group. As a Trust, we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.

Job overview: The Cleanliness Audit Officer monitors the performance of cleanliness standards in all areas of the hospital; this is based on National Standards of Healthcare Cleanliness 2025 (NSHC 2025) and under the direction of the Audit and Compliance Manager. Working with and reporting to the Cleanliness Audit & Contract Liaison Manager, they'll support the department with quality assurance, improvement processes, and strengthen stakeholder relationships. The role may also include the monitoring of catering food hygiene standards and retail catering cleaning responsibilities.

Main duties of the job:

• Meet national cleanliness standards
• Protect patients and staff
• Continuously improve the quality of services delivered
• Audit outcomes contribute to a published star rating for each ward and area

What We Can Offer You:

• Enhanced annual leave (pro-rata for part-time staff)
• Generous NHS pension scheme
• NHS discounts at thousands of retailers
• Staff-discounted food and drinks at multiple outlets across the Trust

Detailed job description and main responsibilities:

• Participate in Trust audits including all those for housekeeping and cleanliness
• Generate audit and rectification reports
• Plan audit cycle for all Functional Risk levels under the National Standards of Healthcare Cleanliness 2025
• Deal with any issues arising due to poor standards
• Support the housekeeping department to maintain high standards within policy and legislation
• Operate a robust monitoring system based on the National Standards of Healthcare Cleanliness 2025
• Promote safe standards of cleanliness across all healthcare environments within the Trust
• Assist with the annual co-ordination and delivery of the Patient-Led Assessment of the Care Environment (PLACE) inspection

Person specification:

• Essential criteria: Educated to GCSE grade C or above (or equivalent) in English Language and Maths, Supervisory qualification or equivalent
• Desirable criteria: NVQ 3 in relevant area, Food Hygiene qualification, HACCP

• Essential criteria: National standards of healthcare cleanliness and how they are monitored, Experience of Microsoft Word, Excel and Outlook, Use of chemicals for cleaning
• Desirable criteria: Working within the NHS, National standards of healthcare cleanliness 2025, Audit Experience

• Essential criteria: Working within a Housekeeping/Domestic cleaning environment
• Desirable criteria: Working within a setting subject to audits

• Essential criteria: Ability to travel between areas and sites in a timely manner, Ability to work under pressure and to be flexible to meet the needs of the service

• Essential criteria: Customer-focused professional with strong interpersonal and communication skills, Approachable and courteous, with the ability to engage effectively at all levels, relay information accurately, and deliver feedback professionally.

Please note: Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands. This advert may be closed early if sufficient applications are received.