Band 3 Facilities Compliance Auditor in Birmingham

Detailed job description and main responsibilities:

• Monitor the quality of delivery of services including, but not limited to, cleaning and waste management activities through compliance auditing against National Standards and Trust Policies and Procedures.
• Proactively monitor performance, cleanliness standards and waste standards in all relevant areas across inpatient and outpatient premises, communicating as appropriate with local clients, staff, supervisors and management.
• Plan, co-ordinate and undertake a programme of monitoring and compliance audits within inpatient and outpatient premises.
• Raise issues of concern with the Waste & Facilities Audit Monitoring Officer and support implementation of appropriate action plans.
• Responsible for ensuring audits are followed by a verification audit where applicable and information is distributed to key stakeholders in a timely manner.
• Contribute to Performance Management Meetings with Contract Providers and Facilities Managers by producing monthly audit outcome and compliance reports.
• Provide advice and training to staff and managers regarding all audits and the processes and procedures including relevant National Standards and Guidance.
• Input data onto relevant systems accurately ensuring it is regularly reviewed and compile data for ad hoc information requests from Facilities Managers.
• Maintain accurate and efficient records, ensuring all documents/papers are filed correctly and are up to date and available for the organisation or external reviewers upon request.
• Contribute to the management of risk by escalating areas of poor performance as identified by audits to the Waste & Facilities Audit Monitoring Officer and relevant Facilities Manager to ensure delivery of clinical care is not interrupted.
• Contribute to departmental policies and procedures by suggesting changes to practices and procedures as a result of the audit process.
• Prioritise workload to maximise the provision of an effective monitoring and compliant service.
• Manage own workload, deciding where necessary to refer to the Waste & Facilities Audit Monitoring Officer and Facilities Manager.
• Monitor the external condition and cleanliness of buildings including elements such as windows, waste and general maintenance issues on a periodic schedule.
• Respond appropriately to any identified service issues or problems initiating rectification procedures by reporting jobs to the Facilities Helpdesk.
• Be conversant with and have an understanding of relevant national standards, guidance and HTM's and requirements as outlined by Care Quality Commission (CQC) and National Standards of Healthcare.
• Support on audits for the wider Facilities Team as and when required.
• Support to promote the Waste and Compliance Team at expeditions/conferences and meetings as and when required.
• Provide support in special projects within the team i.e. new building openings, new audit requirements, initiatives and waste management.
• Be flexible to service needs and provide cover for the team as and when required, this may include weekends and/or on public or bank holidays for specific requirements i.e. outbreaks on wards.
• Undertake other duties commensurate with this grade of post in agreement with the relevant line manager.

Person specification:

• Level 2 food hygiene certificate
• British institute of cleaning science qualification or equivalent/relevant experience
• NVQ Level 3 in Facilities Management or equivalent level of experience.

• Excellent written and verbal communication skills.
• Good Standard of Literacy and Numeracy.
• Good keyboard and IT Skills.
• Understanding of how facilities services are delivered within a live hospital environment being mindful of patient, staff and visitor safety.
• Working knowledge of Microsoft Office Packages such as Word, EXCEL and Outlook.
• Knowledge of healthcare cleaning and waste management.
• Ability to work on own initiative and be able to problem solve.

• Ability to understand and deliver to national cleaning specifications and HTM's.
• Ability to develop effective working partnerships with staff at all levels.
• Ability to work under pressure and multi-task whilst delivering operational objectives and meeting deadlines.
• Able to deliver training and instruction to staff in best practice and methods of work.
• Excellent Organisational Skills.
• Thorough attention to detail and high standards of accuracy.
• Ability to work individually and as part of a team.

• Must be able to regularly travel across trust sites.
• Moderate physical effort for long periods when auditing.
• Occasional exposure to unpleasant working conditions where the use of PPE is required.
• Occasional working in clinical environments with sensitivity to the privacy and dignity of patients.

• Essential criteria: Experience in the implementation and monitoring of facilities related risk management policies and procedures. Experience in a healthcare facilities environment. Experience of carrying out audits.
• Desirable criteria: Experience of handling confidential and sensitive information.

In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship. Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. All non-clinical roles (Agenda for Change Bands 7 - 9) that meet the prescribed skill level (RQF 6) and salary threshold will be eligible for sponsorship. The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users. We are dedicated to creating an inclusive environment where everyone feels welcomed and valued. We encourage applications from individuals of all backgrounds, including those with diverse abilities, experiences, and perspectives.

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics.

Please be aware that all new employees starting work with the Trust will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary in 3 payments over a 3-month period once you start employment.

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible, will actively consider requests made and support these where practically possible.

Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application.

• Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements.
• Attractive relocation payment if you relocate to the local area.
• Discounts for local and national retailers.
• Dedicated well-being services for all employees.
• Flexible working where possible.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.