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- Tasks: Lead a dynamic team in delivering high-quality urgent care services.
- Company: Join a dedicated healthcare organisation making a real difference in the community.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Varied shifts with travel across beautiful Wiltshire locations.
- Why this job: Make a meaningful impact every day while leading a passionate team.
- Qualifications: Experience in healthcare operations and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
We currently have a vacancy within our Urgent Care Team for a Base Team Lead, working 30 hours per week, including alternate weekends and a variety of shifts. Based at our Head Office in Chippenham, with regular travel to our four operational bases across the county (Chippenham, Keynsham, Salisbury and Swindon), this role offers plenty of variety and the chance to make a meaningful impact every day. Experience in an operational role within a healthcare environment is desirable, along with strong attention to detail.
About the Role
As a Base Team Lead, you'll work closely with the Assistant Operations Manager, fellow Team Leads, and your allocated base to support the Urgent Care Team in delivering a high-quality, 24/7 service to our patients and service users. You'll have line management responsibility for a team of approximately 6–20 staff, overseeing recruitment, HR processes, induction, training, and ongoing support. You'll ensure that agreed working practices are followed consistently across the team and that patient care remains central to everything we do.
We're looking for someone who is calm, focused, an excellent communicator, and someone who can work autonomously, using their knowledge, judgement, and initiative to support both internal and external stakeholders.
Urgent Care Base Team Lead- 30hrs per week (Wiltshire-based) employer: Health Hero
Contact Detail:
Health Hero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urgent Care Base Team Lead- 30hrs per week (Wiltshire-based)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities in urgent care. A friendly chat can sometimes lead to job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand their approach to patient care and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! As a Base Team Lead, you'll need to convey information clearly and effectively. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Urgent Care Base Team Lead- 30hrs per week (Wiltshire-based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Base Team Lead role. Highlight your experience in operational roles within healthcare and any relevant skills that match the job description. We want to see how you can make a meaningful impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Urgent Care Team. Share specific examples of your leadership experience and how you've supported teams in delivering high-quality service.
Showcase Your Communication Skills: As a Base Team Lead, excellent communication is key. In your application, demonstrate your ability to communicate effectively with both internal and external stakeholders. We love seeing candidates who can articulate their thoughts clearly!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Health Hero
✨Know Your Stuff
Make sure you brush up on your knowledge of the healthcare environment and operational roles. Familiarise yourself with the specific challenges faced by urgent care teams, as well as the key responsibilities of a Base Team Lead. This will help you demonstrate your understanding and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since you'll be managing a team, it's crucial to highlight your leadership experience. Prepare examples of how you've successfully led a team in the past, focusing on recruitment, training, and support. Be ready to discuss how you handle conflicts and motivate your team to deliver high-quality patient care.
✨Communicate Clearly
As an excellent communicator, you need to convey your thoughts clearly during the interview. Practice articulating your ideas and experiences succinctly. Remember, the interviewers will be looking for someone who can communicate effectively with both internal and external stakeholders, so make sure you demonstrate this skill throughout.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your judgement and initiative. Think about potential situations you might face as a Base Team Lead and how you would respond. This could include managing staff performance or ensuring patient care standards are met. Practising these scenarios will help you feel more confident during the interview.