At a Glance
- Tasks: Conduct assessments and provide support to clients via phone and video calls.
- Company: Join HealthHero, Europe's largest digital clinic transforming healthcare.
- Benefits: Competitive salary, flexible hours, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for professional growth in a supportive environment.
- Why this job: Be part of a team that simplifies healthcare and improves lives.
- Qualifications: Fully qualified Counsellor/Psychotherapist with strong assessment skills.
The predicted salary is between 26000 - 30000 € per year.
EAP Telephone Counsellor Hybrid Role - GLASGOW
Salary range £26,000 to £30,000 based on full time hours of 37.5. Part time hours will be pro rata salary.
HealthHero is Europe’s largest digital clinic, serving healthcare institutions and patients across France, Germany, UK, and Ireland. We cover 30 million lives, work with 3,000+ clinicians, and conduct over 4 million consultations annually. HealthHero meets “whole health” needs, from preventative care to chronic disease management. Digital where it should be, human where it counts, we’re simplifying healthcare and improving lives.
We are looking for fully qualified Counsellor/Psychotherapists to join us on a part time basis and are delighted to offer this exciting opportunity to join our EAP Clinical Team.
You will be:
- Carrying out Initial Clinical Assessments/Triage of client needs, leading to appropriate clinical pathways.
- Delivering a range of support in our Pathway, which involves Booked Assessment Appointments, In The Moment Support or Booked Single Sessions via telephone and/or video calls.
- Carrying out Risk Assessments and following the Safeguarding and Risk Protocol process.
- Managing a caseload of clients requiring Structured Counselling, which will depend on your contractual hours, as well as the needs of the service.
- Writing brief, accurate reports.
Counsellor (UK GLASGOW) employer: Health Hero
HealthHero is an exceptional employer, offering a supportive and dynamic work culture that prioritises employee well-being and professional growth. As part of our EAP Clinical Team in Glasgow, you will benefit from flexible working arrangements, competitive salaries, and the opportunity to make a meaningful impact on the lives of clients through innovative digital healthcare solutions. Join us to be part of a forward-thinking organisation that values your contributions and fosters a collaborative environment for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Counsellor (UK GLASGOW)
✨Tip Number 1
Network like a pro! Reach out to your connections in the counselling field, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research HealthHero and understand their approach to healthcare. Be ready to discuss how your skills align with their mission of simplifying healthcare and improving lives.
✨Tip Number 3
Showcase your skills! During interviews, share specific examples of how you've handled client assessments and risk management in the past. This will demonstrate your expertise and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Counsellor (UK GLASGOW)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Counsellor role. Highlight relevant experience and skills that match the job description, like your qualifications and any specific counselling techniques you use.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our EAP Clinical Team.
Showcase Your Communication Skills:As a Counsellor, communication is key. In your application, demonstrate your ability to convey complex ideas clearly and concisely. This will show us you can handle client interactions effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Health Hero
✨Know Your Stuff
Make sure you’re familiar with the role of a Counsellor and the specific responsibilities outlined in the job description. Brush up on your knowledge of Initial Clinical Assessments and Risk Assessments, as these will likely come up during the interview.
✨Showcase Your Experience
Prepare to discuss your previous counselling experience, especially any work involving telephone or video consultations. Be ready to share specific examples of how you've managed client caseloads and followed safeguarding protocols.
✨Practice Active Listening
During the interview, demonstrate your active listening skills. This is crucial for a Counsellor role. Make sure to listen carefully to the interviewer’s questions and respond thoughtfully, showing that you understand the importance of communication in this field.
✨Ask Insightful Questions
Prepare some questions to ask at the end of the interview. Inquire about the team dynamics, the types of clients you’ll be working with, or how HealthHero supports its clinicians. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
