At a Glance
- Tasks: Join our dynamic team as an Urgent Care Coordinator, providing essential support to patients.
- Company: HealthHero, Europe's largest digital health provider, transforming healthcare delivery.
- Benefits: Generous holiday, competitive pay, pension scheme, and free staff parking.
- Other info: Flexible shifts, ongoing training, and opportunities for career progression.
- Why this job: Make a real difference in patient care while gaining valuable experience in a fast-paced environment.
- Qualifications: Good education, experience in a similar role, and excellent communication skills.
The predicted salary is between 28400 - 38300 £ per year.
Are you interested in joining a dynamic team that provides the best possible care to patients? Are you seeking a new challenge and an opportunity to advance your career while gaining valuable experience within an Urgent Care setting? If so, we would love to hear from you! We currently have an opportunity for one enthusiastic individual to join our Urgent Care team as an Urgent Care Coordinator, on an out-of-hours basis, including weekday overnights and weekend shifts. We are looking for individuals who thrive on working within a busy and varied environment and want to be part of a high-performing and supporting team.
About the role
The Urgent Care Coordinator position is a multi-faceted 24/7 role requiring excellent communication skills, in-depth knowledge of operational processes, combined with a pro-active can-do attitude. The role ranges from being a responsive contact point in the Single Point of Access (SPA) to shift coordination for the SPA and the Out of Hours Urgent Care service. Please note, as our operation runs around the clock, 365 days a year, you’ll need to bring a flexible approach to working hours because our shift patterns include days/weekends, overnights and Bank Holidays.
About you
If you are looking for career progression or a new challenge, this position will offer you a unique experience, with the support of a thriving team. We’ll provide all of the training and ongoing professional development you need to be confident and comfortable in your role. You work at the heart of our Urgent Care team and ensure the best possible care is delivered to patients and service users in this diverse role. Our service can be extremely busy at times, but you will thoroughly enjoy this environment where no two days are the same. If you are organised and enjoy planning, then your day could look something like this:
- Responsive point of contact for medical, clinical and healthcare professionals. This includes working with the ambulance service and NHS 111.
- Planning ahead to ensure people and resources are best utilised.
- Assisting clinicians to access community health teams.
- Supervising operational staff.
Key Skills and Experience
- A good standard of general education.
- Experience in a similar role.
- Excellent communication skills.
- Attention to detail.
- Ability to prioritise your workload.
- Caring and empathetic nature.
What we offer
- Generous holiday of up to 33 days per annum inclusive of bank holidays (pro-rata)
- A base rate of £13.63/hr + evening and weekend enhancements of up to £18.40/hr (dependent on shift times)
- Company Pension Scheme
- Simply Health cash plan membership
- Life Assurance
- Free staff parking
If you are interested in making a difference and believe this role is a good fit for you, we would love to hear from you. For a complete job description or if you have any questions, please contact our Recruitment Team.
Equality, Inclusivity and Diversity
In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment.
Urgent Care Coordinator - Chippenham (Out of Hours, Various shift patterns) employer: Health Hero
At HealthHero, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Chippenham. Our Urgent Care Coordinator role not only provides competitive pay and generous holiday allowances but also fosters professional growth through comprehensive training and development opportunities. Join our high-performing team and be part of a mission to revolutionise healthcare, where your contributions truly make a difference in the lives of patients.
StudySmarter Expert Advice🤫
We think this is how you could land Urgent Care Coordinator - Chippenham (Out of Hours, Various shift patterns)
✨Tip Number 1
Network like a pro! Reach out to current employees at HealthHero or in the urgent care field. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to urgent care coordination. Think about scenarios where you had to communicate effectively or manage a busy workload, and be ready to share those stories!
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from the team, let them know why you’re excited about the role and how you can contribute to their mission of providing top-notch patient care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our dynamic team.
We think you need these skills to ace Urgent Care Coordinator - Chippenham (Out of Hours, Various shift patterns)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our Urgent Care team and making a difference in patients' lives.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in an Urgent Care Coordinator.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. This helps us quickly see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Health Hero
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Urgent Care Coordinator role. Familiarise yourself with the key responsibilities and skills mentioned in the job description. This will help you articulate how your experience aligns with what they’re looking for.
✨Showcase Your Communication Skills
As this role requires excellent communication, prepare examples of how you've effectively communicated in previous positions. Think about times when you’ve coordinated with teams or handled difficult situations, as these will demonstrate your ability to thrive in a busy environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Prepare by thinking through potential challenges you might face in the role and how you would handle them, especially in a fast-paced urgent care setting.
✨Demonstrate Flexibility and Team Spirit
Since the role involves various shift patterns, highlight your flexibility and willingness to adapt. Share experiences where you’ve worked collaboratively in a team, especially in high-pressure situations, to show that you’re a supportive team player.
