Education, Strategy and Transformation Administrator in Cardiff

Main area Administrative Grade Band 3 Contract 19 months (Secondment until 31 March 2028- to cover a secondment) Hours

• Full time
• Flexible working

37.5 hours per week (An agile working model to allow flexibility between home and office-based working.) Job ref 082-AC044-0826

Employer Health Education and Improvement Wales Employer type NHS Site Ty Dysgu Town Cardiff Salary £26,813 - £27,890 per annum Salary period Yearly Closing 27/08/2026 23:59

Education, Strategy and Transformation Administrator

• Band 3
• Job overview

The post offers an exciting opportunity to join the Education, Strategy and Transformation Directorate within Health Education and Improvement Wales (HEIW).

The directorate is responsible for commissioning education and training for pre-registration healthcare professionals to enable them to enter the workforce.

In addition, we support the development of professionals with post-registration education to ensure they are supported throughout their career.

This post is a fixed term/secondment for 18 months until 31 March 2028 due to secondment cover.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

The post holders will be required to provide effective and efficient clerical and administrative support to the Education, Strategy and Transformation Directorate within HEIW.

They must be able to prioritise their workload and manage competing demands and interruptions.

The role will involve coordinating and implementing office procedures and will require a high level of organisational skills, alongside an excellent working knowledge of administrative systems.

The post holder will be responsible for

• Providing administrative support for meetings, including preparing and producing accurate minutes. Some travel may be required to support face-to-face meetings across Wales.
• Working collaboratively as part of a team and providing cross-cover during periods of absence.
• Managing and prioritising their own workload, using initiative where appropriate.
• Handling sensitive and confidential information with discretion.
• Working for our organisation

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers.

Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health.

We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.

HEIW’s is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:

• Respect for All in every contact we have with others,
• Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
• Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect

• a corporate induction and 90 day Welcome itinerary,
• a meaningful values based performance appraisal process,
• the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as “One HEIW Team”. Do you want to join that team?

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or

Person specification

Qualifications and Knowledge

• NVQ Level 3 secretarial or administration qualification (i. e., NVQ level 3 or RSA qualification) or equivalent demonstrable experience of administrative / office skills and knowledge.
• Knowledge of administrative procedures and using IT systems.
• Evidence of recent continual professional development.
• Understanding of GDPR requirements.

Experience

• Previous experience in an administrative role.
• Experience of establishing new office systems and processes.
• Experience of dealing with non-routine issues.
• Experience of preparing reports and other business documents.
• Experience of minute taking and servicing of meetings.
• Experience of working in the NHS.
• Previous experience of working within a programme or project.

Skills and Attributes

• Competent in the use of Microsoft Office packages.
• Strong communication and interpersonal skills.
• Ability to problem solve and use own initiative.
• Excellent time management and prioritisation skills.
• Self-motivated and able to work without supervision.
• Excellent verbal and written communication skills.
• Ability to work as a part of a high performing team.
• Other
• Flexible approach to needs of the service
• Possess a willingness to learn.
• Welsh Speaker (Level 1) or willingness to work towards.
• Employer certification / accreditation badges

Name Simon Cassidy Job title Head of Placement Experience and Improvement Email address [emailprotected]

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