Support Engineering Lead β€” Drive Scalable Reliability & Impact

Support Engineering Lead β€” Drive Scalable Reliability & Impact

Full-Time On-site
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Heidi Health Corp. in London is seeking a Support Engineering Team Lead to drive the engineers at the sharp end of customer problems, triaging and resolving the hardest issues while turning signals into durable product improvements.

This high-agency, player-coach role requires coaching engineers, raising investigation quality, and building scalable runbooks and tooling. You’ll partner with Support, Success, Product, and Engineering to keep Heidi reliable at scale.

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Contact Details:

Health Data Innovations, Inc. Recruitment Team