Support Engineering Lead β€” Drive Scalable Reliability & Impact in London

Support Engineering Lead β€” Drive Scalable Reliability & Impact in London

London Full-Time On-site
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Heidi Health Corp. in London is seeking a Support Engineering Team Lead to drive the engineers at the sharp end of customer problems, triaging and resolving the hardest issues while turning signals into durable product improvements.

This high-agency, player-coach role requires coaching engineers, raising investigation quality, and building scalable runbooks and tooling. You’ll partner with Support, Success, Product, and Engineering to keep Heidi reliable at scale.

Support Engineering Lead β€” Drive Scalable Reliability & Impact in London employer: Health Data Innovations, Inc.

At Heidi, we are not just building a healthcare platform; we are creating a meaningful impact in the lives of clinicians and patients alike. As a Finance Manager in our rapidly growing UK and Europe team, you will enjoy a dynamic work culture that prioritises autonomy, collaboration, and personal growth, alongside comprehensive benefits such as private medical cover, wellness stipends, and generous parental leave. Join us to be part of a mission-driven team where your contributions directly shape the future of healthcare while enjoying the flexibility and support needed for a fulfilling career.

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Contact Details:

Health Data Innovations, Inc. Recruitment Team