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- Tasks: Manage rehabilitation cases and support patients through their recovery journey.
- Company: Join a dynamic health services team focused on patient care and recovery.
- Benefits: Enjoy 25 days annual leave, your birthday off, and a 6% pension contribution.
- Why this job: Make a real impact in patients' lives while working in a supportive, team-oriented environment.
- Qualifications: Must have a relevant clinical degree and at least one year of hands-on experience.
- Other info: Hybrid working available with opportunities for professional development and wellbeing seminars.
The predicted salary is between 24000 - 32000 £ per year.
Location: Manchester (hybrid working available)
Full-time, permanent - Monday - Friday with occasional Saturday shift. Shifts between 8am and 6.30pm, based on early, mid or late shift per day.
Salary: £28,000
An exciting opportunity has arisen in our team for a Rehabilitation Case Manager with a background in sports therapy or sports rehabilitation. The health services utilise an individual's clinical hands-on experience in a telephonic, office-based environment to effectively assist an injured individual with their recovery. This role requires the applicant to possess high levels of communication to influence and support a patient's journey, whilst maintaining great attention to detail within a fast-paced environment; often with competing priorities. This role would suit somebody who is looking to utilise their hands-on experience outside of the typical clinical or sporting environments.
About the Role
- Deliver clinically robust, consistent, and comprehensive telephone assessments which lead to the most clinically appropriate outcomes.
- Assess, plan, implement and evaluate appropriate interventions and clinical pathways throughout the case leading to expedient patient recovery and case closure.
- Regular and consistent use of the bio-psychosocial model when making contact with patients and with clinical decisions.
- Utilising every contact point with patients as a chance to educate & provide clinical support.
Patient Care
- Shared responsibility for patient cases, i.e. supporting colleagues proactively and encouraging a team working environment.
- Assisting with optimising service delivery.
- Adopting and encouraging the highest standards of patient care, including the consistent provision of clinical guidance and accurate, clear T&Cs advice.
- Taking a forward-thinking, patient-centred approach to overcome case management hurdles.
Benefits
- 25 days annual leave.
- Your birthday off.
- 6% company pension contribution.
- Bike to Work Scheme.
- Medicash Health plan.
- Enhanced Maternity/Paternity/Adoption and Shared Parental leave.
- 2 voluntary days per year.
- Long Service Awards.
- Employee Wellbeing Seminars.
- CPD opportunities.
- Professional memberships paid for (role dependent).
Requirements
Essential:
- Relevant clinical degree (sport therapy, sport rehabilitation, or physiotherapy).
- 1 years clinical/hands-on experience or previous case management or vocational rehabilitation expertise.
- Current governing registrations of your relevant professional body e.g. BASRaT or SST, HCPC body (or able to quickly obtain membership).
- Excellent written and verbal communication skills, good attention to detail and time management skills.
Desirable:
- Experience with delivery of high customer service and/or proven case management experience.
- Relevant experience (Health, Legal Profession, Insurance) etc. is advantageous.
- CMS UK membership a bonus.
Contact Detail:
Health Case Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rehab Case Manager - Graduate MSK in Manchester
✨Tip Number 1
Familiarise yourself with the bio-psychosocial model, as it's a key aspect of the role. Understanding how to apply this model in your assessments will demonstrate your readiness for the position.
✨Tip Number 2
Network with professionals in the sports therapy and rehabilitation fields. Attend relevant workshops or seminars to meet potential colleagues and learn more about the industry, which can give you an edge during interviews.
✨Tip Number 3
Prepare to discuss your hands-on experience in detail. Think of specific examples where you've successfully supported patients or clients, as this will highlight your practical skills and ability to manage cases effectively.
✨Tip Number 4
Showcase your communication skills by practising how you would explain complex clinical concepts to patients over the phone. Being able to convey information clearly and empathetically is crucial for this role.
We think you need these skills to ace Rehab Case Manager - Graduate MSK in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant clinical degree and any hands-on experience in sports therapy or rehabilitation. Emphasise skills that align with the job description, such as communication and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for rehabilitation case management. Mention specific experiences that demonstrate your ability to support patients and work in a fast-paced environment.
Highlight Relevant Skills: In your application, focus on your excellent written and verbal communication skills. Provide examples of how you've successfully managed competing priorities and delivered high-quality patient care.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Health Case Management Limited
✨Showcase Your Clinical Experience
Make sure to highlight your hands-on experience in sports therapy or rehabilitation during the interview. Discuss specific cases where you successfully assisted patients in their recovery, as this will demonstrate your practical knowledge and ability to apply clinical skills in a telephonic environment.
✨Emphasise Communication Skills
Since the role requires high levels of communication, prepare examples that showcase your ability to influence and support patients effectively. Think about times when you had to explain complex information clearly or manage difficult conversations, as these will illustrate your communication prowess.
✨Demonstrate Attention to Detail
In a fast-paced environment with competing priorities, attention to detail is crucial. Be ready to discuss how you ensure accuracy in your assessments and interventions. You might want to share strategies you use to stay organised and maintain high standards of patient care.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Practice responding to hypothetical situations related to case management hurdles, focusing on your patient-centred approach and how you would utilise the bio-psychosocial model in your responses.
