Rehab Case Manager - Graduate MSK

Rehab Case Manager

Location: Croydon (hybrid working available)

Full-time, permanent – Monday – Friday with occasional Saturday shift

Shifts between 8am and 6.30pm, based on early, mid or late shift per day.

Salary: £29,900

An exciting opportunity has arisen in our team for a Rehabilitation Case Manager with a background in sports therapy or sports rehabilitation. The health services utilise an individuals clinical hands-on experience in a telephonic, office-based environment to effectively assist an injured individual with their recovery. This role requires the applicant to possess high levels of communication to influence and support a patients journey, whilst maintaining great attention to detail within a fast-paced environment; often with competing priorities. This role would suit somebody who is looking to utilise their hands on experience outside of the typical clinical or sporting environments.

About the Role

Clinical Service Delivery

Deliver clinically robust, consistent, and comprehensive telephone assessments which lead to the most clinically appropriate outcomes

Assess, plan, implement and evaluate appropriate interventions and clinical pathways throughout the case leading to expedient patient recovery and case closure

Regular and consistent use of the bio-psychosocial model when making contact with patients and with clinical decisions

Utilising every contact point with patients as a chance to educate & provide clinical support

?Patient Care

Shared responsibility for patient cases, i.e. supporting colleagues proactively and encouraging a team working environment

Assisting with optimising service delivery

Adopting and encouraging the highest standards of patient care, including the consistent provision of clinical guidance and accurate, clear T&Cs advice

Taking a forward thinking, patient-centred approach to overcome case management hurdles

Benefits

• 25 days annual leave
• Your birthday off
• 6% company pension contribution
• Bike to Work Scheme
• Medicash Health plan
• Enhanced Maternity/Paternity/Adoption and Shared Parental leave
• 2 voluntary days per year
• Long Service Awards
• Employee Wellbeing Seminars
• CPD opportunities
• Professional memberships paid for (role dependent)

Requirements

Essential:

Relevant clinical degree (sport therapy, sport rehabilitation, or physiotherapy)

1 years clinical/hands on experience or previous case management or vocational rehabilitation expertise

Current governing registrations of your relevant professional body e.g. BASRaT or SST, HCPC body (or able to quickly obtain membership)

Excellent written and verbal communication skills, good attention to detail and time management skills

Desirable:

Experience with delivery of high customer service and / or proven case management experience

Relevant experience (Health, Legal Profession, Insurance) etc. is advantageous

CMS UK membership a bonus

Apply here or contact

JBRP1_UKTJ