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- Tasks: Conduct telephone assessments and support patient recovery through effective case management.
- Company: Join a dynamic health service focused on rehabilitation and patient care.
- Benefits: Enjoy 25 days annual leave, your birthday off, and a 6% pension contribution.
- Why this job: Make a real impact in patients' lives while working in a supportive team environment.
- Qualifications: Must have a relevant clinical degree and 12-18 months of hands-on experience.
- Other info: Hybrid working available with occasional Saturday shifts.
The predicted salary is between 24000 - 31200 £ per year.
Role Overview
- Deliver clinically robust, consistent, and comprehensive telephone assessments which lead to the most clinically appropriate outcomes.
- Assess, plan, implement and evaluate appropriate interventions and clinical pathways throughout the case leading to expedient patient recovery and case closure.
- Regular and consistent use of the bio-psychosocial model when making contact with patients and with clinical decisions.
- Utilising every contact point with patients as a chance to educate and provide clinical support.
Patient Care
- Shared responsibility for patient cases, i.e. supporting colleagues proactively and encouraging a team working environment.
- Assisting with optimising service delivery.
- Adopting and encouraging the highest standards of patient care, including the consistent provision of clinical guidance and accurate, clear T&Cs advice.
- Taking a forward thinking, patient-centred approach to overcome case management hurdles.
About the Role
Location: Croydon/ South (hybrid working available)
Full-time, permanent - Monday - Friday with occasional Saturday shift
Shifts between 8am and 6.30pm, based on early, mid or late shift per day.
Salary: £27,600
An exciting opportunity has arisen in our team for a Rehabilitation Case Manager with a background in sports therapy or sports rehabilitation. The health services utilise an individual’s clinical hands-on experience in a telephonic, office-based environment to effectively assist an injured individual with their recovery. This role requires the applicant to possess high levels of communication to influence and support a patient’s journey, whilst maintaining great attention to detail within a fast-paced environment; often with competing priorities. This role would suit somebody who is looking to utilise their hands on experience outside of the typical clinical or sporting environments.
Benefits
- 25 days annual leave
- Your birthday off
- 6% company pension contribution
- Bike to Work Scheme
- Medicash Health plan
- Enhanced Maternity/Paternity/Adoption and Shared Parental leave
- 2 voluntary days per year
- Long Service Awards
- Employee Wellbeing Seminars
- CPD opportunities
- Professional memberships paid for (role dependent)
Essential Skills
- Essential:
- Relevant clinical degree (sport therapy, sport rehabilitation, or physiotherapy).
- 12-18 months postgraduate clinical/hands on experience or previous case management or vocational rehabilitation expertise.
- Current governing registrations of your relevant professional body e.g. BASRaT or SST, HCPC body (or able to quickly obtain membership).
- Excellent written and verbal communication skills, good attention to detail and time management skills.
- Experience with delivery of high customer service and/or proven case management experience.
- Relevant experience (Health, Legal Profession, Insurance) etc. is advantageous.
- This role would suit a Sports Therapist, Sports Rehabilitator, Rehabilitation Advisor etc.
- CMS UK membership a bonus.
Rehab Case Manager - Graduate MSK employer: Health Case Management Limited (HCML)
Contact Detail:
Health Case Management Limited (HCML) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rehab Case Manager - Graduate MSK
✨Tip Number 1
Familiarise yourself with the bio-psychosocial model, as it's a key aspect of the role. Understanding how to apply this model in your assessments and interventions will demonstrate your readiness for the position.
✨Tip Number 2
Highlight any experience you have in case management or vocational rehabilitation during your conversations. This will show that you can handle the responsibilities of the role and support your colleagues effectively.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided excellent patient care in previous roles. Being able to share real-life scenarios will illustrate your commitment to high standards of care.
✨Tip Number 4
Network with professionals in the field, especially those who are already working in case management or rehabilitation. They can provide insights and may even refer you to opportunities within their organisations.
We think you need these skills to ace Rehab Case Manager - Graduate MSK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sports therapy or rehabilitation. Emphasise any case management or vocational rehabilitation expertise, as well as your clinical qualifications.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Explain why you are passionate about patient care and how your background makes you a suitable candidate for the role.
Highlight Relevant Skills: In your application, focus on your ability to work in a fast-paced environment and manage competing priorities. Mention your experience with the bio-psychosocial model and how it informs your clinical decisions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Health Case Management Limited (HCML)
✨Showcase Your Clinical Knowledge
Be prepared to discuss your clinical background in sports therapy or rehabilitation. Highlight specific experiences where you successfully assessed and implemented patient care plans, demonstrating your understanding of the bio-psychosocial model.
✨Emphasise Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with patients or colleagues in previous roles, especially in a fast-paced environment.
✨Demonstrate Teamwork
The job involves shared responsibility for patient cases. Be ready to discuss instances where you supported colleagues or contributed to a team-oriented environment. This will show your ability to work collaboratively and enhance service delivery.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in case management. Think of scenarios where you faced challenges in patient care and how you overcame them, focusing on your patient-centred approach.
