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For Companies At a Glance
- Tasks: Conduct telephone assessments and support patient recovery through tailored interventions.
- Company: Join a dynamic health service team focused on rehabilitation and patient care.
- Benefits: Enjoy 25 days annual leave, your birthday off, and a 6% pension contribution.
- Why this job: Make a real impact in patient lives while working in a supportive, hybrid environment.
- Qualifications: Must have a relevant clinical degree and at least one year of hands-on experience.
- Other info: Opportunities for professional development and employee wellbeing seminars available.
The predicted salary is between 22800 - 30000 £ per year.
Role Overview
- Deliver clinically robust, consistent, and comprehensive telephone assessments which lead to the most clinically appropriate outcomes.
- Assess, plan, implement and evaluate appropriate interventions and clinical pathways throughout the case leading to expedient patient recovery and case closure.
- Regular and consistent use of the bio-psychosocial model when making contact with patients and with clinical decisions.
- Utilising every contact point with patients as a chance to educate and provide clinical support.
Patient Care
- Shared responsibility for patient cases, i.e. supporting colleagues proactively and encouraging a team working environment.
- Assisting with optimising service delivery.
- Adopting and encouraging the highest standards of patient care, including the consistent provision of clinical guidance and accurate, clear T&Cs advice.
- Taking a forward thinking, patient-centred approach to overcome case management hurdles.
About the Role
Location: Manchester (hybrid working available)
Full-time, permanent - Monday - Friday with occasional Saturday shift
Shifts between 8am and 6.30pm, based on early, mid or late shift per day.
Salary: £26,800
An exciting opportunity has arisen in our team for a Rehabilitation Case Manager with a background in sports therapy or sports rehabilitation. The health services utilise an individual’s clinical hands-on experience in a telephonic, office-based environment to effectively assist an injured individual with their recovery. This role requires the applicant to possess high levels of communication to influence and support a patient’s journey, whilst maintaining great attention to detail within a fast-paced environment; often with competing priorities. This role would suit somebody who is looking to utilise their hands-on experience outside of the typical clinical or sporting environments.
Benefits
- 25 days annual leave
- Your birthday off
- 6% company pension contribution
- Bike to Work Scheme
- Medicash Health plan
- Enhanced Maternity/Paternity/Adoption and Shared Parental leave
- 2 voluntary days per year
- Long Service Awards
- Employee Wellbeing Seminars
- CPD opportunities
- Professional memberships paid for (role dependent)
Essential Skills
Essential:
- Relevant clinical degree (sport therapy, sport rehabilitation, or physiotherapy).
- 1 years clinical/hands-on experience or previous case management or vocational rehabilitation expertise.
- Current governing registrations of your relevant professional body e.g. BASRaT or SST, HCPC body (or able to quickly obtain membership).
- Excellent written and verbal communication skills, good attention to detail and time management skills.
Desirable:
- Experience with delivery of high customer service and/or proven case management experience.
- Relevant experience (Health, Legal Profession, Insurance) etc. is advantageous.
- CMS UK membership a bonus.
Rehab Case Manager - Graduate MSK employer: Health Case Management Limited (HCML)
Contact Detail:
Health Case Management Limited (HCML) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rehab Case Manager - Graduate MSK
✨Tip Number 1
Familiarise yourself with the bio-psychosocial model, as it's a key aspect of the role. Understanding how to apply this model in your assessments will demonstrate your readiness to engage with patients effectively.
✨Tip Number 2
Network with professionals in the field of sports therapy and rehabilitation. Attend relevant workshops or seminars to connect with others who may provide insights or referrals that could help you land the job.
✨Tip Number 3
Prepare for potential interview scenarios by practising your communication skills. Role-play common patient interactions to showcase your ability to influence and support patients during their recovery journey.
✨Tip Number 4
Research StudySmarter's values and mission. Tailoring your approach to align with our commitment to high standards of patient care will show that you're not just looking for any job, but that you're genuinely interested in being part of our team.
We think you need these skills to ace Rehab Case Manager - Graduate MSK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sports therapy, rehabilitation, or case management. Emphasise your clinical hands-on experience and any specific skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the bio-psychosocial model. Mention how your background makes you a suitable candidate for the role and how you can contribute to the team.
Highlight Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that demonstrate your ability to influence and support patients effectively. Use specific instances where your communication made a difference.
Showcase Attention to Detail: In your application, mention experiences where your attention to detail was key to success. This could be in clinical assessments, documentation, or managing multiple priorities in a fast-paced environment.
How to prepare for a job interview at Health Case Management Limited (HCML)
✨Showcase Your Clinical Knowledge
Be prepared to discuss your clinical background in sports therapy or rehabilitation. Highlight specific experiences where you successfully assessed and implemented patient care plans, demonstrating your understanding of the bio-psychosocial model.
✨Emphasise Communication Skills
Since this role requires excellent communication, practice articulating how you've effectively communicated with patients or colleagues in the past. Use examples that showcase your ability to influence and support a patient's recovery journey.
✨Demonstrate Teamwork
The job involves shared responsibility for patient cases, so be ready to discuss your experience working in a team. Share instances where you proactively supported colleagues and contributed to a positive team environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in case management. Think about potential hurdles in patient care and how you would approach overcoming them while maintaining a patient-centred focus.
