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For Companies At a Glance
- Tasks: Deliver comprehensive telephone assessments and support patient recovery through effective case management.
- Company: Join a dynamic health services team focused on rehabilitation and patient care in Manchester.
- Benefits: Enjoy 25 days annual leave, your birthday off, and a 6% pension contribution.
- Why this job: Make a real impact on patients' lives while working in a supportive, team-oriented environment.
- Qualifications: Must have a relevant clinical degree and at least 1 year of hands-on experience.
- Other info: Hybrid working available with occasional Saturday shifts; perfect for those seeking flexibility.
The predicted salary is between 24000 - 30000 £ per year.
Job Description
Clinical Service Delivery
· Deliver clinically robust, consistent, and comprehensive telephone assessments which lead to the most clinically appropriate outcomes
· Assess, plan, implement and evaluate appropriate interventions and clinical pathways throughout the case leading to expedient patient recovery and case closure
· Regular and consistent use of the bio-psychosocial model when making contact with patients and with clinical decisions
· Utilising every contact point with patients as a chance to educate & provide clinical support
?Patient Care
· Shared responsibility for patient cases, i.e. supporting colleagues proactively and encouraging a team working environment
· Assisting with optimising service delivery
· Adopting and encouraging the highest standards of patient care, including the consistent provision of clinical guidance and accurate, clear T&Cs advice
· Taking a forward thinking, patient-centred approach to overcome case management hurdles
About the Role
Rehab Case Manager
Location: Manchester (hybrid working available)
Full-time, permanent – Monday – Friday with occasional Saturday shift
Shifts between 8am and 6.30pm, based on early, mid or late shift per day.
Salary: £26,800
An exciting opportunity has arisen in our team for a Rehabilitation Case Manager with a background in sports therapy or sports rehabilitation. The health services utilise an individual’s clinical hands-on experience in a telephonic, office-based environment to effectively assist an injured individual with their recovery. This role requires the applicant to possess high levels of communication to influence and support a patient’s journey, whilst maintaining great attention to detail within a fast-paced environment; often with competing priorities. This role would suit somebody who is looking to utilise their hands on experience outside of the typical clinical or sporting environments.
Benefits
- 25 days annual leave
- Your birthday off
- 6% company pension contribution
- Bike to Work Scheme
- Medicash Health plan
- Enhanced Maternity/Paternity/Adoption and Shared Parental leave
- 2 voluntary days per year
- Long Service Awards
- Employee Wellbeing Seminars
- CPD opportunities
- Professional memberships paid for (role dependent)
Essential Skills
Essential:
· Relevant clinical degree (sport therapy, sport rehabilitation, or physiotherapy)
· 1 years clinical/hands on experience or previous case management or vocational rehabilitation expertise
· Current governing registrations of your relevant professional body e.g. BASRaT or SST, HCPC body (or able to quickly obtain membership)
· Excellent written and verbal communication skills, good attention to detail and time management skills
Desirable:
· Experience with delivery of high customer service and / or proven case management experience
· Relevant experience (Health, Legal Profession, Insurance) etc. is advantageous
· CMS UK membership a bonus
Rehab Case Manager employer: Health Case Management Limited (HCML)
Contact Detail:
Health Case Management Limited (HCML) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rehab Case Manager
✨Tip Number 1
Familiarize yourself with the bio-psychosocial model, as it's crucial for this role. Understanding how to apply this model in your assessments and interventions will demonstrate your readiness to support patients effectively.
✨Tip Number 2
Highlight your communication skills during the interview process. Since this role involves influencing and supporting patients over the phone, showcasing your ability to convey complex information clearly will set you apart.
✨Tip Number 3
Prepare examples from your previous experience where you successfully managed patient cases or provided rehabilitation support. This will help illustrate your hands-on experience and your ability to work in a fast-paced environment.
✨Tip Number 4
Research the company culture and values at StudySmarter. Being able to align your personal values with those of the organization can make a strong impression and show that you're a good fit for the team.
We think you need these skills to ace Rehab Case Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your clinical degree and any hands-on experience in sports therapy or rehabilitation. Clearly outline how your background aligns with the responsibilities of a Rehab Case Manager.
Showcase Communication Skills: Since excellent written and verbal communication skills are essential for this role, provide specific examples in your application that demonstrate your ability to communicate effectively with patients and colleagues.
Detail Your Approach to Patient Care: Discuss your patient-centered approach and how you utilize the bio-psychosocial model in your assessments and interventions. This will show your understanding of the role's requirements.
Tailor Your Application: Customize your CV and cover letter to reflect the job description closely. Use keywords from the job listing to ensure your application stands out and aligns with what the company is looking for.
How to prepare for a job interview at Health Case Management Limited (HCML)
✨Showcase Your Clinical Knowledge
Be prepared to discuss your clinical background in sports therapy or rehabilitation. Highlight specific experiences where you successfully assessed and implemented interventions for patients, demonstrating your understanding of the bio-psychosocial model.
✨Emphasize Communication Skills
Since this role requires excellent communication, practice articulating how you've effectively influenced and supported patients in their recovery journey. Use examples that showcase your ability to convey complex information clearly and compassionately.
✨Demonstrate Team Collaboration
Prepare to discuss instances where you've worked collaboratively with colleagues to enhance patient care. Emphasize your proactive approach in supporting team dynamics and optimizing service delivery.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in case management. Think about potential hurdles you might face and how you would take a patient-centered approach to overcome them.
