At a Glance
- Tasks: Investigate concerns about health professionals and manage a varied caseload effectively.
- Company: Join a leading regulatory body committed to public safety and professional standards.
- Benefits: Hybrid working, competitive salary, and opportunities for personal development.
- Other info: Inclusive workplace with a strong commitment to diversity and career growth.
- Why this job: Make a real difference in public health while developing your investigative skills.
- Qualifications: Experience in legal, case management, or regulatory roles is a plus.
The predicted salary is between 40000 - 50000 € per year.
No of Vacancies: Multiple
Hours: Full time, 35 hours per week
Contract Type: Permanent and Fixed Term
Department: Fitness to Practise - FTP - Case Progression and Quality
Location: London - Kennington, SE11
Working Pattern: Hybrid working with a minimum 1–2 days per week in the office
The Role
We’re growing our teams and hiring Regulatory Investigators. You’ll investigate serious concerns about Health and Care professionals, assess risk and make evidence‑based decisions to protect the public whilst managing a varied caseload of ‘Registrant’ fitness to practise complaints. This is a fast‑paced and demanding role, requiring strong organisation, adaptability, and attention to detail.
- Manage your own case load to identify, prioritise, and escalate cases appropriately, including consideration for Interim Orders on high‑risk cases.
- Continual evidence gathering, preparing case bundles ready for presentation to a panel within agreed timescales.
- Investigate and progress a varied caseload effectively, reviewing fitness to practice, misconduct and non‑compliance against set professional standards.
- Provide sensitive case updates in a timely professional manner to stakeholders.
- Proactively chase information via outbound calling and email correspondence to progress cases effectively.
Person Specification
- Work under pressure with minimal supervision, investigating, gathering, and evaluating evidence to ensure cases are prepared in line with SLA’s and KPI’s.
- Communicate with a range of stakeholders with a clear confident, professional tone through inbound and outbound calls, written correspondence, emails, and in‑person meetings, providing exceptional levels of customer service.
- Plan and organise own high‑volume caseload effectively with minimal supervision.
- Identify, prioritise, and escalate high‑risk cases appropriately.
- Use analytical decision‑making with strong judgement skills to make sound, evidence‑based decisions on case progression, Interim Orders and closure.
- Maintain accurate records using a range of technology, MS Outlook Word, Excel, Case Management Systems.
- Manage sensitive data confidentiality, adhering to guidelines, policies and regulation law.
- Existing legal, case management, investigation or regulatory experience is desirable.
Important Information
Candidates must have the right to work in the UK.
Candidates are required to have a Disclosure and Barring Service (DBS) criminal record check.
Equality, Diversity, and Inclusion
HCPC is committed to being an actively anti‑discriminatory organisation and a Disability Confident employer. We strongly encourage applications from suitably qualified candidates from all backgrounds. We will make reasonable adjustments to ensure an inclusive and barrier‑free recruitment process and guarantee an interview for disabled candidates who meet the minimum criteria.
For a confidential discussion about support or adjustments, please contact.
Our values underpin everything we do, and will be assessed against the HCPC Values and Behavioural Framework during the selection process.
Regulatory Investigator in London employer: Health & Care Professions Council
As a Regulatory Investigator at HCPC, you will join a dynamic and supportive team dedicated to protecting public health and care standards. Our hybrid working model allows for flexibility while fostering a collaborative work culture in our London office, where employee growth is encouraged through continuous professional development and training opportunities. We pride ourselves on our commitment to equality, diversity, and inclusion, ensuring that all employees feel valued and empowered to contribute meaningfully to our mission.
Contact Detail:
Health & Care Professions Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Regulatory Investigator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Regulatory Investigator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regulatory Investigator role. Highlight your relevant experience in investigations and your ability to manage a varied caseload, as this will show us you understand what we're looking for.
Showcase Your Skills:We want to see your strong organisational skills and attention to detail. Use specific examples from your past work to demonstrate how you've successfully managed high-pressure situations and made evidence-based decisions.
Be Professional and Clear:When writing your application, keep your tone professional yet approachable. We appreciate clear communication, so make sure your writing is concise and free of jargon, while still showcasing your personality.
Apply Through Our Website:Don’t forget to submit your application through our website! This ensures we receive all your details correctly and helps us process your application more efficiently. Plus, it’s super easy!
How to prepare for a job interview at Health & Care Professions Council
✨Know Your Stuff
Make sure you understand the role of a Regulatory Investigator inside out. Familiarise yourself with the key responsibilities, like managing caseloads and assessing risks. Brush up on relevant regulations and standards in health and care to show you’re serious about the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisation and adaptability, prepare examples from your past experiences where you successfully managed multiple tasks or cases. Be ready to discuss how you prioritised and handled high-pressure situations effectively.
✨Communicate Clearly and Confidently
You’ll need to communicate with various stakeholders, so practice articulating your thoughts clearly. Use mock interviews to refine your professional tone, whether it’s through calls, emails, or face-to-face interactions. Remember, confidence is key!
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills. Think about how you would handle high-risk cases or sensitive information. Prepare structured responses that highlight your analytical thinking and ability to make evidence-based decisions.
