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For Companies At a Glance
- Tasks: Lead a team while ensuring top-notch customer service and practice efficiency.
- Company: Join a successful independent group focused on quality eye care.
- Benefits: Enjoy a competitive salary, bonuses, employee discounts, and a pension plan.
- Why this job: Step into management and make a real impact in a supportive environment.
- Qualifications: Must be a GOC registered dispensing optician with strong leadership skills.
- Other info: Flexible working hours and opportunities for professional development.
This highly successful independent group are looking for a dispensing optician who wishes to take the next step into management.
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
You must be enthusiastic, fantastic product knowledge with strong dispensing skills. A candidate who wants to drive the practice to the next level.
MUST BE A GOC REGISTERED DISPENSING OPTICIAN
Main Responsibilities
· To ensure practice efficiency and compliance with organisational procedures
· To ensure total customer satisfaction with products and services
· To be an effective leader, motivating, supporting, training and developing staff
· To realise the full potential of the practice with regard to patient numbers and sales targets
· To achieve maximum profitability
· To be responsible for quality control in all areas
· To manage stock control
· To maintain exceptional standards of cleanliness and presentation throughout the practice
· To be responsible for health and safety standards across the practice
· Working with the Marketing Dept. to maximise marketing effectiveness at a local level
· To drive cost efficiencies
· Dispensing spectacles to prescriptions
· To ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired (partially sighted) or severely sight impaired (blind)
Personal Specification – Skills, Knowledge and Experience
· Previous management experience would be desirable, or a proven track record of developing and supporting staff
· Strong background in customer service
· Experience of driving business performance such as sales, customer satisfaction and cost efficiencies
· Strong leader, able to motivate and engage with staff at all levels
· Excellent verbal and written communication skills
· Ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion
· Positive and outgoing
· Flexibility – able to be flexible on days worked and provide cover to other practices
· Well-presented and professional
· Attention to detail
Job Types: Full-time, Permanent
Pay: £25,000.00-£29,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Company pension
* Employee discount
* Sick pay
* Store discount
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* Weekend availability
Licence/Certification:
* GOC Registration (required)
Work Location: In person
Reference ID: HCP-1010
Qualified Dispensing Optician employer: Health Care Personnel
Contact Detail:
Health Care Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Qualified Dispensing Optician
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've motivated and developed staff in previous roles, as this is crucial for the management aspect of the position.
✨Tip Number 2
Familiarize yourself with the latest trends in optical products and customer service strategies. Being knowledgeable about current market offerings will demonstrate your enthusiasm and commitment to driving the practice forward.
✨Tip Number 3
Prepare to discuss how you would handle stock control and quality assurance. Having a clear plan on how to maintain high standards will show that you are ready to take on the responsibilities of the role.
✨Tip Number 4
Be ready to talk about your experience with achieving sales targets and improving customer satisfaction. Highlight specific achievements that align with the goals of the practice to make a strong impression.
We think you need these skills to ace Qualified Dispensing Optician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and personal specifications. Highlight your relevant experience in management, customer service, and dispensing skills in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job requirements. Emphasize your GOC registration, management experience, and any achievements related to driving business performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Discuss how your background makes you a great fit for leading the practice and achieving its goals.
Highlight Leadership Skills: In both your CV and cover letter, provide examples of how you've successfully motivated and developed staff in previous roles. This will demonstrate your capability as an effective leader.
How to prepare for a job interview at Health Care Personnel
✨Show Your Enthusiasm
Make sure to express your passion for the role and the optical industry. Highlight your enthusiasm for providing excellent customer service and how you can contribute to driving the practice to the next level.
✨Demonstrate Leadership Skills
Prepare examples of your previous management experience or situations where you've successfully supported and developed staff. Discuss your approach to motivating a team and how you plan to lead effectively in this new role.
✨Highlight Product Knowledge
Be ready to discuss your product knowledge in detail. Explain how your understanding of spectacles and contact lenses can enhance customer satisfaction and drive sales, showcasing your strong dispensing skills.
✨Discuss Business Performance Strategies
Think about ways you can improve business performance, such as increasing patient numbers and achieving sales targets. Be prepared to share your ideas on cost efficiencies and how you would implement them in the practice.
