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For Companies At a Glance
- Tasks: Provide top-notch customer support and manage client reimbursements in a dynamic healthcare setting.
- Company: Join a leading healthcare management company focused on collaboration and excellence.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Make a difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Proficiency in Microsoft Office and strong communication skills are essential.
- Other info: Work in Tewkesbury and Worcester with a team that values your contributions.
The predicted salary is between 24000 - 25000 £ per year.
A healthcare management company is seeking an Operational Support Administrator to provide high-quality customer support while collaborating closely with all departments.
Key responsibilities encompass:
- Managing client reimbursements
- Screening onboarding questionnaires
- Handling appointment bookings
- Offering technical assistance
The ideal candidate will possess proficiency in Microsoft Office and have strong communication skills, working independently or as part of a team.
This is a full-time role based in Tewkesbury and Worcester, offering a salary in the range of £24-£25K.
Customer-Focused Operations Support Specialist in Tewkesbury employer: Health & Care Management Ltd (Hcml)
Contact Detail:
Health & Care Management Ltd (Hcml) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Focused Operations Support Specialist in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer support and operations. We should also think of examples from our past experiences that showcase our skills in communication and teamwork.
✨Tip Number 3
Showcase your tech-savviness! Brush up on Microsoft Office skills and be ready to discuss how you’ve used these tools in previous roles. We want to demonstrate that we can hit the ground running!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Let’s make sure they remember us!
We think you need these skills to ace Customer-Focused Operations Support Specialist in Tewkesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer support and operations. We want to see how your skills align with the role, so don’t be shy about showcasing your Microsoft Office proficiency and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing high-quality customer support and how you can contribute to our team. Keep it friendly and professional, just like us!
Showcase Teamwork and Independence: In your application, mention examples where you've successfully worked both independently and as part of a team. We value collaboration, but we also appreciate self-starters who can take initiative!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Health & Care Management Ltd (Hcml)
✨Know Your Stuff
Make sure you brush up on the key responsibilities mentioned in the job description. Understand how managing client reimbursements and handling appointment bookings works, as well as the technical assistance you might need to provide. This will show that you're not just interested in the role but also prepared for it.
✨Show Off Your Communication Skills
Since strong communication skills are a must, practice articulating your thoughts clearly and confidently. You could even do a mock interview with a friend or family member. Think about examples from your past experiences where you successfully communicated with clients or collaborated with team members.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is essential for this role. Make sure you're comfortable with Excel for managing data, Word for documentation, and Outlook for communication. If you can, try to showcase any specific projects or tasks where you've used these tools effectively.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the company culture, how different departments collaborate, or what success looks like in this role. It shows that you're genuinely interested and have done your homework!
