At a Glance
- Tasks: Support injured individuals in their recovery through assessments and tailored interventions.
- Company: Dynamic health services provider with a focus on patient care.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Join a supportive team in a fast-paced environment with great career prospects.
- Why this job: Make a real difference in patients' lives while utilising your sports therapy skills.
- Qualifications: Relevant clinical qualification and strong communication skills required.
The predicted salary is between 28000 - 28000 € per year.
An exciting opportunity has arisen in our team for a Rehabilitation Case Manager with a background in sports therapy or sports rehabilitation. The health services utilise an individual’s clinical hands-on experience in a telephonic, office-based environment to effectively assist an injured individual with their recovery. This role requires the applicant to possess high levels of communication to influence and support a patient’s journey, whilst maintaining great attention to detail within a fast-paced environment; often with competing priorities. This role would suit somebody who is looking to utilise their hands-on experience outside of the typical clinical or sporting environments.
Key Responsibilities
- Deliver clinically robust, consistent, and comprehensive telephone assessments which lead to the most clinically appropriate outcomes.
- Assess, plan, implement and evaluate appropriate interventions and clinical pathways throughout the case leading to expedient patient recovery and case closure.
- Regular and consistent use of the bio-psychosocial model when making contact with patients and with clinical decisions.
- Adopting and encouraging the highest standards of patient care, including the consistent provision of clinical guidance and accurate, clear T&Cs advice.
- Taking a forward-thinking, patient-centred approach to overcome case management hurdles.
Person Specification
Experience
- 12-18 months post-graduate clinical/hands-on experience or previous case management or vocational rehabilitation expertise.
- Experience with delivery of high customer service and/or proven case management experience.
- Experience within the insurance or medico-legal sector an advantage.
Skills & Knowledge
- Strong communication skills both via telephone and email.
- Able to apply sound clinical judgement.
- Can prioritise in a fast-paced environment.
- Strong MS Office skills.
Attributes
- Proactive.
- Good attention to detail.
- Passionate about delivering good service to customers.
Qualifications and Training
- Relevant clinical qualification (Sports Therapy/Rehabilitation).
- Holds or is able to quickly obtain membership with a relevant professional body (BASRaT, SST, STA, HCPC).
Equal Opportunities Statement
HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Rehabilitation Case Manager - Graduate MSK in Manchester employer: Health & Care Management Ltd (Hcml)
At HCML, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work culture that values employee growth and development. Our Manchester location provides a hybrid working model, allowing for flexibility while you engage in meaningful work as a Rehabilitation Case Manager, where your clinical expertise directly contributes to patient recovery. With a commitment to equality and a focus on delivering outstanding service, we empower our team members to thrive in their roles and make a real difference in the lives of those we support.
Contact Detail:
Health & Care Management Ltd (Hcml) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Rehabilitation Case Manager - Graduate MSK in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports therapy and rehabilitation fields. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by practising common questions related to case management and patient care. We suggest role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and confidently. Remember, this role is all about influencing and supporting patients, so let your passion shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Rehabilitation Case Manager - Graduate MSK in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in sports therapy or rehabilitation. We want to see how your hands-on skills can translate into the case management role, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping patients recover and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your strong verbal and written skills. Whether it’s through your CV, cover letter, or any additional documents, clarity and professionalism are key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Health & Care Management Ltd (Hcml)
✨Know Your Stuff
Make sure you brush up on your clinical knowledge, especially around the bio-psychosocial model. Be ready to discuss how you've applied your sports therapy or rehabilitation experience in real-life scenarios. This will show that you can translate your hands-on skills into the case management role.
✨Communication is Key
Since this role heavily relies on communication, practice articulating your thoughts clearly and confidently. Prepare for common interview questions by thinking about how you would explain complex concepts to patients over the phone. This will demonstrate your ability to influence and support individuals effectively.
✨Show Your Customer Service Skills
Highlight any previous experience where you provided excellent customer service or managed cases. Think of specific examples where you went above and beyond to help someone recover or navigate a challenging situation. This will showcase your proactive approach and passion for delivering great service.
✨Stay Organised Under Pressure
The job description mentions a fast-paced environment with competing priorities. Prepare to discuss how you manage your time and prioritise tasks effectively. You might even want to share a story about a time when you successfully juggled multiple responsibilities while maintaining attention to detail.
