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- Tasks: Support individuals through tailored healthcare schemes and coordinate personalised interventions.
- Company: Join a dynamic team dedicated to improving health and wellbeing.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in assessments and strong communication skills required.
- Other info: Embrace a culture of equality and inclusivity in the workplace.
The predicted salary is between 25000 - 27000 £ per year.
Job title
Healthcare PlanCase Manager
Location
Tewkesbury
Salary
£25-27K
Status
Full-time, permanent
Purpose of Role
An exciting new opportunity has arisen for a Healthcare Plan Case Manager to join our team, supporting individuals through tailored, Trust Funded Healthcare Schemes. In this role, you will assess client needs, coordinate personalised interventions, and provide expert guidance to help clients achieve their health and wellbeing goals. Drawing on your professional background and strong communication skills, you will ensure each client receives the right support at the right time for sustainable recovery and long-term health.
Key Responsibilities
- Establish the current reason for ill health injury and identify any underlying cause or contributory risk factors
- To be instrumental in the multidisciplinary assessment process by ensuring information ins gained sufficient to assess personal and occupational risk factors
- To effectively communicate to the member, the multifactorial issues associated with the current episode of ill health/injury and how they can personally address the risk factors within their control
- Where appropriate review both private and NHS options when making onward referrals for consultations, investigations and treatment
- Source appropriate treatment providers whilst always adhering to guidelines outlined in the Rules & Benefits
- Always manage claims within the restraints of the Rules & Benefits
Person Specification
Experience
Experience conducting telephone assessments and feedback using motivational interviewing or similar techniques
Skills & Knowledge
Proficient in MS office packages
Strong communication skills both via telephone and email
CBT principles and motivational interviewing techniques
Problem solving skills
Attributes
Good attention to detail
Strong clinical knowledge
Qualifications and Training
English and Maths GCSE Grade C or above
Equal Opportunities Statement
HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
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Healthcare Plan Case Manager employer: Health & Care Management Ltd (Hcml)
Contact Detail:
Health & Care Management Ltd (Hcml) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Plan Case Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for a Healthcare Plan Case Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to case management and motivational interviewing techniques. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, be ready to discuss specific examples of how you've successfully assessed client needs and coordinated interventions in the past. Real-life stories make a lasting impression.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that perfect job, and applying directly can sometimes give you an edge over other candidates. Let's get you started on this exciting journey!
We think you need these skills to ace Healthcare Plan Case Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Healthcare Plan Case Manager role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Health & Care Management Ltd (Hcml)
✨Know Your Stuff
Make sure you brush up on your knowledge of healthcare plans and case management. Understand the key responsibilities outlined in the job description, especially around assessing client needs and coordinating interventions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Motivational Interviewing
Since the role involves using motivational interviewing techniques, it’s a good idea to practice this skill before your interview. Think of scenarios where you might need to encourage clients to address their health issues and prepare some examples of how you would handle those conversations.
✨Show Off Your Communication Skills
Strong communication is key for this position, so be ready to demonstrate your skills. Prepare to discuss how you've effectively communicated with clients in the past, whether over the phone or via email. You could even role-play a scenario with a friend to get comfortable with articulating your thoughts.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about the team dynamics, the types of cases you’ll be handling, or how success is measured in this role.
