Invoicing & Reimbursement Officer (Band 5/EO) in Liverpool

Overview

Health and Safety Executive (HSE) is the independent regulator for work‑related health and safety. We act in the public interest to reduce work‑related illness, death and serious injury across Great Britain’s workplaces.

We are looking for a Personal Performance post in HSE’s central finance division (PFPD) that will take direct responsibility for the delivery of the cost recovery / invoicing function for the Building Safety Division (BSD). Extensive knowledge transfer and training will be required from the existing Bootle‑based team, with attendance for 3–5 days per week during the training period and ongoing face‑to‑face collaboration to ensure consistency in process and development across the various income regimes.

Working Pattern

Part‑time working hours are available. Applicants must be able to commit to a minimum of 30 hours per week. The Building Safety Regulator (BSR) will soon become an Arm’s Length Body (ALB) of the Ministry for Housing, Communities and Local Government, moving out of HSE. Successful candidates will initially be onboarded to HSE, with a transfer to the new NDPB in due course.

Responsibilities

• Produce invoices for BSD services in the most efficient and cost‑effective manner and handle subsequent queries from internal and external stakeholders.
• Work with officials from the Fire & Rescue Service and Local Authorities to ensure timely reimbursement for their services when commissioned by the BSD, including extracting data from Dynamics and monthly reporting and reconciliation.
• Reconcile receipts using the relevant systems and resolve invoicing queries.
• Work collaboratively with SSCL (the shared services provider) to identify unallocated payments, ensuring prompt action and updating records.
• Receive and respond to emails and calls on invoicing and debt‑related activity.
• Deal with ad‑hoc tasks within the wider cost recovery team, providing support and cover for other income regimes.

Behavioural Criteria

• Delivering at Pace
• Managing a Quality Service
• Working Together
• Changing and Improving

Security and Checks

Successful candidates must undergo a criminal record check. Those handling government assets must complete baseline personnel security standard checks.

As part of pre‑employment checks, HSE’s Recruitment Team will verify details against the Internal Fraud Hub (IFH). If a candidate is on the database, they will be refused employment. Appeals can be made via internal.fraud@cabinetoffice.gov.uk.

Nationality Requirements

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries with the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre‑settled status under the EUSS, or who have applied for such status
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals and certain family members who have accrued the right to work in the Civil Service

Qualifications

• Previous experience of invoicing, debt recovery or reimbursement.
• Competent MS Office skills, particularly Word and Excel.
• Good organisational and planning skills to enable delivery to a strict timetable, following a defined process.
• Effective communication and influencing skills, both internal and external.
• Previous telephony experience.

Disability Confident and Equality

HSE is proud to be a part of the Disability Confidence Scheme (DCS) and welcomes applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in our recruitment and selection process. If you require assistance due to a disability or medical condition, please contact HR.Resourcing-Team@hse.gov.uk.

Applicants will be assessed against civil service recruitment principles, the Civil Service Code and equality and diversity policies. We run a Disability Confident Scheme and a Redeployment Interview Scheme for eligible civil servants.

Salary and Benefits

Salary: £31,657 per annum.

HSE contributes £9,171 toward membership in the Civil Service Defined Benefit Pension scheme. Other benefits include:

• Learning and development tailored to your role.
• Flexible working options.
• A culture encouraging inclusion and diversity.
• Competitive rates of pay.
• Access to the highly competitive Civil Service Pension Scheme (28.97% contribution).
• Family‑friendly policies and working hours.
• Carer‑friendly policies.
• 25 days annual holiday, increasing to 30 days after 5 years of service, plus bank holidays and 1‑day Civil Service privilege leave.
• Parental leave benefits.
• Access to Cycle to Work Scheme, E‑Gift Cards and vouchers via EdenRed.

Additional Information

As a Civil Servant, you will have access to a range of government schemes, including Tax Free Childcare. If you are currently a civil servant and are undergoing any formal discipline action, your application will not be progressed further. Feedback will only be provided if you attend an interview or assessment.