Invoicing/ Reimbursement Officer (Band 5/EO)

The primary purpose of the role is to deliver the invoicing, reimbursement, reconciliation and debt recovery activity. The role requires invoices to be produced accurately and efficiently in line with our internal timetable, ensuring reimbursement of funds to the relevant authorities working collaboratively with internal and external stakeholders. The role will also provide an escalation point for debt recovery activity., Health and Safety Executive (HSE) is the independent regulator for work-related health and safety. We act in the public interest to reduce work-related illness, death and serious injury across Great Britain’s workplaces.

This is an exciting opportunity to work in HSE’s central finance division (PFPD), this is a personal performance post that will have direct responsibility for the delivery of the cost recovery/ invoicing function for the newly formed Building Safety Division (BSD).

Your main duties will include:

• The production of invoices and handling of subsequent queries from both internal and external stakeholders.

• Working closely with the BSD Operational Support Team to streamline and improve processes and ensure accurate invoices are directed to the correct duty holder.

• Work with officials from the Fire & Rescue Service and Local Authorities to ensure the timely reimbursement for their services when commissioned by the BSD. This includes extracting data from Dynamics and monthly reporting and reconciliation.

This post will require extensive knowledge transfer and training from the existing Bootle based team which will require attendance for 3-5 days per week during the training period and it is expected that there will be ongoing face to face collaboration to ensure consistency in process and development across the various income regimes.

Part-time working hours are available for this role. We can accept part time applicants who can commit to working a minimum of 22.5 hours Per week.

Person specification

Your main duties will include:

• Issue invoices for BSD services in the most efficient and cost-effective manner, developing process improvements and challenging current ways of working.

• Reconcile receipts using the relevant systems and resolve invoicing queries.

• Support the development and implementation with other PFPD colleagues of a streamlined reimbursement process for the supporting authorities.

• Work collaboratively with SSCL (our shared services provider) to identify payments that are unallocated, ensuring prompt action and updating of records.

• Provide escalation support to the Band 6 colleague on the recovery of debt in line with HSE’s Debt Strategy.

• Support the Band 4 with the submission of Debt Collection Agency/litigation files and subsequent queries/ requests for additional information.

• Receiving and responding to emails/ calls on invoicing and debt related activity.

• Deal with ad-hoc tasks within the wider cost recovery team providing support and cover for other income regimes., The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people. We are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process.

We offer a guaranteed interview scheme for all disabled applicants who provide evidence of meeting the minimum requirements necessary for the post.

If, during the application or interview process, you require any assistance due to a disability or a medical condition, please contact us at the email address below to discuss how we can support you. For example if you have a disability, and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: hr.resourcing-team@hse.gov.uk

If successful in securing your role, HSE can provide suitable workplace adjustments to support you throughout your career with HSE.

Any move to HSE from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here.

Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further; Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.

Feedback will only be provided if you attend an interview or assessment., * UK nationals

• nationals of the Republic of Ireland

• nationals of Commonwealth countries who have the right to work in the UK

• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

• Previous experience of invoicing;

• Competent MS Office skills, particularly Word and Excel;

• Good organisational and planning skills to enable delivery to a strict timetable, following a defined process;

• Effective communication and influencing skills to be able to communicate both internally and externally., * Delivering at Pace

• Managing a Quality Service

• Working Together

• Changing and Improving, Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

£30,167 – £33,346

Standard

A Civil Service Pension with an employer contribution of 28.97%, Alongside your salary of £30,167, Health and Safety Executive contributes £8,739 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role

• An environment with flexible working options

• A culture encouraging inclusion and diversity

• Competitive rates of pay

• Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 28.97%, far more than in the private sector.

• Family friendly policies and working hours to help balance your home life and career

• Carer friendly policies to help create a supportive working culture

• 25 days annual holiday increasing to 30 days after 5 years’ service, plus bank holidays and 1-day Civil Service privilege leave

• Parental leave benefits

• As a member of HSE you will gain access to a wide range of fantastic benefits that you can take advantage of such as the Cycle to Work Scheme, E-Gift Cards and Vouchers via our partner EdenRed.

Things you need to know

Please access the following link for guidance on how to apply and how to complete a personal statement https://www.civil-service-careers.gov.uk/how-to-apply, Name : Vicky-Wilson Grant Email : Vicky.Wilson-Grant@hse.gov.uk

Recruitment team

Email : hr.resourcing-team@hse.gov.uk, If you believe that Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition have not been met, you can raise a complaint by emailing: HR.Resourcing-Team@hse.gov.uk or by writing to HSE at the following address: HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners:

https://civilservicecommission.independent.gov.uk/code/civilservicecodecomplaints