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- Tasks: Assist in improving delivery success rates and managing stock flow.
- Company: Heal's is a historic furniture brand known for quality design since 1810.
- Benefits: Enjoy a permanent, full-time role with opportunities for growth in a creative environment.
- Why this job: Join a passionate team dedicated to contemporary design and customer satisfaction.
- Qualifications: Requires 2 years of administration experience and strong organisational skills.
- Other info: Experience in service delivery is a plus!
The predicted salary is between 24000 - 36000 £ per year.
Reports To: Logistics & Operations Controller
Location: High Wycombe
Department: Warehouse
Contract Type: Permanent
Hours of Work: Full Time
About Heal\’s
Heal’s has been designing, making and selling quality furniture for more than two centuries. Starting out as bed-makers in 1810, Heal’s has been at the forefront of influential interior design trends over the past 150 years, including Arts and Crafts, Bauhaus Modernism, and Scandinavian Design.
The people at Heal’s are passionate about pushing the boundaries of outstanding contemporary design. As the Home of Design since 1810, Heal’s champions core values of Good Design, Well Made, and honest Craftsmanship.
About the role
We are seeking a full-time Operations Assistant based at DRS in High Wycombe. Your role will focus on enhancing customer service by improving delivery success rates and overall stock flow. You will support the smooth operation of inbound and outbound deliveries at DRS.
What You\’ll Bring
- Minimum of 2 years\’ administration experience
- Strong organisational skills
- Service Delivery experience (desirable)
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DRS Operations Assistant employer: Heals
Contact Detail:
Heals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DRS Operations Assistant
✨Tip Number 1
Familiarise yourself with Heal's history and values. Understanding their commitment to quality design and craftsmanship will help you align your responses during interviews, showcasing your passion for the brand.
✨Tip Number 2
Highlight your organisational skills in conversations. Since the role focuses on improving stock flow and delivery success rates, be ready to discuss specific examples of how you've successfully managed logistics or operations in previous roles.
✨Tip Number 3
Network with current or former employees of Heal's. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 4
Prepare questions that demonstrate your interest in service delivery improvements. Asking about their current challenges or initiatives in logistics can show your proactive approach and genuine interest in contributing to their success.
We think you need these skills to ace DRS Operations Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the DRS Operations Assistant position. Tailor your application to highlight how your skills and experience align with these needs.
Highlight Relevant Experience: Emphasise your administration experience and any service delivery roles you've held. Use specific examples to demonstrate your organisational skills and how you've contributed to improving processes in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for design and your understanding of Heal's values. Explain why you want to work for them and how you can enhance their customer service and stock flow.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Heals
✨Showcase Your Organisational Skills
As an Operations Assistant, strong organisational skills are crucial. Be prepared to discuss specific examples from your previous roles where you successfully managed multiple tasks or improved processes.
✨Demonstrate Customer Service Experience
Since the role focuses on enhancing customer service, highlight any relevant experience you have in service delivery. Share stories that illustrate how you resolved customer issues or improved satisfaction rates.
✨Research Heal's and Its Values
Familiarise yourself with Heal's history and core values such as Good Design, Well Made, and Honest Craftsmanship. This knowledge will help you align your answers with the company's ethos during the interview.
✨Prepare Questions About the Role
Think of insightful questions to ask about the Operations Assistant position and the team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
