Trade Administrator & Customer Sevice Advisor.

Trade Administrator & Customer Service Advisor

As a Trade Administrator and Customer Service Advisor, you will provide support to the Trade and Planning team at our Tottenham Court Rd store in London. This role involves managing day-to-day operations, resolving customer queries, and helping ensure the smooth running of the Heal\’s Trade department.

Key Skills and Experience

1. Strong organisational and time-management skills
2. Excellent communication and interpersonal skills
3. Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
4. Attention to detail and accuracy
5. Ability to work under pressure and meet deadlines
6. Experience in a customer service role (preferred)
7. Experience in a retail or interior design environment (preferred)
8. Experience with Microsoft Dynamics NAV

Personal Contribution

1. Maintain a positive work attitude and contribute to a positive work culture.
2. Adhere to excellent attendance and punctuality standards.
3. Collaborate with colleagues and management to achieve departmental and company goals.
4. Undertake additional duties and work extra hours as needed to meet business demands.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Information Technology

Industries

Retail

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