At a Glance
- Tasks: Manage complex travel and medical claims, ensuring fair and accurate outcomes.
- Company: Healix, a global leader in health and wellbeing services.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a collaborative team dedicated to safeguarding health worldwide.
- Why this job: Make a real difference in people's lives by handling high-impact cases.
- Qualifications: Experience in travel insurance claims and strong case management skills.
The predicted salary is between 40000 - 50000 £ per year.
About Healix
At Healix, we safeguard people’s health and wellbeing worldwide. We provide 24/7 travel risk management, medical assistance, and claims services—supporting clients in complex, often critical situations across the globe.
The Role
As a Technical Claims Specialist, you will act as a senior escalation point for complex travel and medical claims—providing expert judgement, clear case direction, and ensuring fair, accurate outcomes. This is a highly collaborative role where you’ll work closely with medical teams, operations, insurers, and external partners, helping to shape decisions on some of the most sensitive and high-impact cases.
What We’re Looking For
- Proven experience in travel insurance claims and/or medical assistance claims
- Experience managing complex, high-value, and high-risk cases
- Strong understanding of:
- Medical repatriations and cost containment
- Claims governance and regulatory requirements (e.g. CIDRA)
- Ability to make sound decisions under pressure
Technical Claims Specialist - Travel & Medical Claims in Surrey employer: Healix
At Healix, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises collaboration and professional growth. Our commitment to employee development is matched by our focus on safeguarding health and wellbeing, providing opportunities to engage in meaningful work that makes a real difference. Located in a vibrant environment, we offer competitive benefits and a supportive atmosphere that empowers our team to excel in their roles as they navigate complex and impactful cases.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Claims Specialist - Travel & Medical Claims in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel and medical claims industry. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Claims Specialist role.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your knowledge of medical repatriations and claims governance. We want you to showcase your expertise and confidence when discussing complex cases during interviews.
✨Tip Number 3
Showcase your collaborative spirit! Highlight your experience working with medical teams and insurers. We’re looking for someone who can demonstrate their ability to work well with others in high-pressure situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our mission of safeguarding health and wellbeing worldwide.
We think you need these skills to ace Technical Claims Specialist - Travel & Medical Claims in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Claims Specialist role. Highlight your experience in travel and medical claims, and don’t forget to showcase any relevant skills that align with what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. We love seeing genuine enthusiasm!
Showcase Your Experience:When detailing your experience, focus on specific examples of managing complex cases. We want to see how you’ve handled high-risk situations and made sound decisions in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Healix
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of travel and medical claims. Understand the nuances of high-risk cases and be ready to discuss specific examples from your experience. This will show that you’re not just familiar with the basics, but that you can handle complex situations.
✨Showcase Your Collaboration Skills
Since this role involves working closely with various teams, be prepared to share examples of how you've successfully collaborated in the past. Highlight your ability to communicate effectively with medical teams, insurers, and external partners to drive positive outcomes.
✨Demonstrate Your Decision-Making Process
Be ready to explain how you approach decision-making in high-stakes situations. Discuss your thought process when managing complex claims and how you ensure fair and accurate outcomes. This will help interviewers see your critical thinking skills in action.
✨Familiarise Yourself with Regulations
Understanding claims governance and regulatory requirements is crucial for this role. Brush up on relevant regulations like CIDRA and be prepared to discuss how they impact your work. This shows that you’re not only knowledgeable but also compliant with industry standards.
