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For Companies At a Glance
- Tasks: Lead partnerships with brokers, drive growth, and manage client relationships.
- Company: Healix is a global leader in health and wellbeing solutions.
- Benefits: Enjoy flexible working options and a supportive corporate culture.
- Why this job: Join a dynamic team making a real impact in healthcare partnerships.
- Qualifications: Experience in intermediary management and strategic account planning required.
- Other info: Opportunity to represent Healix at industry events and enhance your professional network.
The predicted salary is between 48000 - 72000 £ per year.
As the Head of Intermediary Partnerships, you will lead the relationships for our Premier Partners within the broker framework. Your primary responsibility is to strengthen our partnerships, drive portfolio growth and client retention, and position Healix as their trusted health provider of choice. This role requires close collaboration with intermediaries and internal teams to identify opportunities, educate consultants on our solutions, and support new business. You will lead regular review meetings and maintain a proactive approach to relationship management and business development. As part of the broker framework leadership, you will need to prepare and present regular management information to the Commercial Director as well as departmental heads.
Person specification
- Proven experience in intermediary management within the healthcare sector.
- Strong interpersonal and communication skills, with the ability to build and maintain relationships at all levels.
- Experience and training within Strategic Account Planning (such as Miller Heiman or similar).
- Commercially minded with a track record of driving portfolio growth and client retention.
- Skilled in delivering presentations, training, and education to external partners.
- Highly organised, with the ability to manage multiple priorities and maintain attention to detail.
- Proficient in using Salesforce to track performance and present ongoing Management Information.
About the role
Responsibilities
- Intermediary Relationship Management: Serve as the primary point of contact for Premier Partners within the broker framework. Build and maintain strong, collaborative relationships with intermediaries to ensure alignment and trust. Conduct regular review meetings with intermediaries to discuss performance, address concerns, and identify opportunities for growth.
- Portfolio Growth & Retention: Work closely with intermediaries to drive portfolio growth by identifying and pursuing new business opportunities. Develop and execute strategies with the account management team to ensure high retention rates of existing clients. Monitor broker performance, providing insights and support to achieve shared goals.
- Intermediary Education & Engagement: Educate intermediaries on Healix's solutions, ensuring they have a clear understanding of our value proposition. Support the development of tailored materials and training sessions to support intermediaries in promoting our services.
- Collaboration with Internal Teams: Work closely with internal teams, including sales, marketing, and client management, to align efforts and deliver seamless intermediary support. Collaborate with the sales team to identify and win new business opportunities. Provide feedback to internal teams on broker and market needs to influence product development and service delivery.
- Market Positioning: Raise the profile of Healix within the intermediary community, positioning Healix as their trusted health provider. Represent Healix at intermediary and industry events, strengthening market visibility and relationships.
- Metrics and Reporting: Build and maintain a portfolio overview of each Premier Partner to include metrics such as (not limited to); portfolio size, market share, competitor splits, growth vision and new business activity. Track and report on intermediary engagement, portfolio growth, and retention metrics. Monitor the effectiveness of intermediary education and engagement initiatives. Regularly update Healix senior leadership on progress, challenges, and opportunities.
- Key Metrics & Monitoring: Broker Engagement: Arrange and host agreed number of review meetings and intermediary training sessions. Account Plans: Initiate and maintain account plans for all premier partners. Portfolio Growth: Working with the sales and account management teams achieve agreed increases in the size and value of intermediary-managed portfolios. Retention Rates: Maintain agreed client retention rates across Premier Partners. New Business: Value of new business opportunities identified and converted. Intermediary Feedback: Introduce and maintain intermediary feedback across agreed areas. Focus and growth (RAG) to be agreed by partner with the Commercial Director annually.
About the company
All around the world, Healix safeguards people's health and wellbeing.
Head of Intermediary Partnerships employer: Healix
Contact Detail:
Healix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Intermediary Partnerships
✨Tip Number 1
Network with professionals in the healthcare sector, especially those involved in intermediary management. Attend industry events and engage with potential partners to build relationships that could be beneficial for your application.
✨Tip Number 2
Familiarise yourself with Salesforce and other CRM tools, as proficiency in these systems is crucial for tracking performance and managing relationships effectively. Consider taking a short course or tutorial to boost your skills.
✨Tip Number 3
Prepare to discuss your experience with Strategic Account Planning methodologies like Miller Heiman. Be ready to share specific examples of how you've successfully driven portfolio growth and client retention in previous roles.
✨Tip Number 4
Research Healix and their solutions thoroughly. Understanding their value proposition will allow you to articulate how you can enhance their partnerships and contribute to their market positioning during interviews.
We think you need these skills to ace Head of Intermediary Partnerships
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in intermediary management within the healthcare sector. Use specific examples that demonstrate your ability to build and maintain relationships, as well as your track record in driving portfolio growth and client retention.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your skills align with the responsibilities outlined in the job description. Mention your experience with Strategic Account Planning and how it can benefit Healix.
Showcase Your Communication Skills: Since strong interpersonal and communication skills are crucial for this role, consider including examples of successful presentations or training sessions you've delivered to external partners. This will help illustrate your capability in educating intermediaries about solutions.
Highlight Organisational Skills: Given the need to manage multiple priorities, emphasise your organisational skills in your application. Provide examples of how you have successfully managed various projects or tasks simultaneously while maintaining attention to detail.
How to prepare for a job interview at Healix
✨Know Your Intermediary Management
Make sure you can discuss your previous experience in intermediary management within the healthcare sector. Be prepared to share specific examples of how you've built and maintained relationships with partners, as this will be crucial for the role.
✨Showcase Your Presentation Skills
Since you'll be delivering presentations and training to external partners, practice articulating your ideas clearly and confidently. Consider preparing a short presentation on a relevant topic to demonstrate your skills during the interview.
✨Understand Healix's Value Proposition
Familiarise yourself with Healix's solutions and how they benefit intermediaries. Being able to articulate this value proposition will show your commitment to the role and help you connect with the interviewers.
✨Prepare for Metrics and Reporting Questions
Expect questions about how you track performance and report on metrics. Be ready to discuss your experience with tools like Salesforce and how you've used data to drive portfolio growth and client retention in the past.
