Cost Optimisation & Supplier Negotiations Lead in Esher

About Healix International

At Healix, we put people first. Every day, we support clients around the world with high‑quality, dependable solutions that improve care, reduce risk and deliver value. Our culture is built on independent thinking, trust and accountability—and we’re looking for people who share these values.

The Role

We are seeking a Cost Optimisation & Supplier Negotiations Lead to lead and develop cost-saving strategies across the Global Network Department. In this role, you will be responsible for identifying high-cost activity, driving negotiations with providers, and delivering measurable savings for the business. You will work collaboratively with internal teams, external partners and senior leadership to ensure cost containment remains a central, strategic function within Healix. This role will also play a key part in shaping policy, enhancing data-driven decision making, and supporting the wider integration of cost containment across the organisation.

What We Are Looking For

We are ideally seeking someone with a Bachelor’s degree in a business-related field and around one year’s experience in a business environment. However, we welcome applicants with equivalent experience who can demonstrate strong commercial acumen and the ability to deliver meaningful cost-saving outcomes.

You will thrive in this role if you bring:

• Proven experience in international assistance and cost negotiations.
• Strong commercial judgement and sector knowledge, ideally within travel or healthcare.
• Proficiency with Microsoft Office and case management systems.
• Excellent communication and negotiation skills, with the ability to influence stakeholders at all levels.
• Experience leading initiatives, managing cross-functional teams or coordinating external agents.
• The ability to work strategically while maintaining high attention to detail.

Our Values

At Healix, our values guide how we work:

• Put people first – prioritise wellbeing and care in every decision.
• Think independently – use sound judgement, expertise and integrity.
• Earn trust – be respectful, transparent and reliable in everything you do.

Core Competencies

You will demonstrate:

• Accountability
• Collaboration
• Communication
• Problem Solving
• Resilience

Key Responsibilities

As Cost Containment Lead, you will:

• Identify and monitor high-cost activity, applying real-time tools and methods to track changes in cost estimates.
• Prioritise cases and invoices for negotiation based on value, urgency and potential savings.
• Negotiate cost reductions with providers globally on a case-by-case or invoice-by-invoice basis.
• Ensure all cases exceeding cost thresholds are reviewed for savings opportunities.
• Work closely with finance teams to negotiate accelerated payment terms when necessary.
• Maintain accurate documentation of negotiations, savings, and related correspondence.
• Partner with invoice processing teams to validate high-cost invoices and identify negotiation opportunities.
• Escalate concerns and propose solutions to the Director of Global Networks.
• Calculate shares of savings and support timely client billing processes.
• Attend client and provider meetings, both virtually and in person.
• Enhance and develop provider databases in line with cost containment goals.
• Support strategic initiatives using insights from Regional Network Specialists, sales and legal teams.
• Lead development of policies and strategy documents to embed cost containment as a key business function.
• Review agent capabilities and recommend outsourcing or in‑house transitions as needed.
• Oversee agent performance through audits and evaluations.
• Identify new revenue opportunities through expanded cost containment services.
• Drive initiatives that integrate cost containment into broader business processes.
• Collaborate with Business Insights teams to analyse expenditure trends and communicate findings to senior stakeholders.
• Build and maintain strong relationships with providers, clients and internal teams.
• Maintain strong commercial and operational awareness to ensure high-quality, consistent outputs.

Required Criteria

• Competency with Microsoft Office applications
• Proven experience in international assistance and cost negotiations.
• The ability to effectively negotiate with and influence stakeholders; the ability to clearly present complex data to diverse audiences across various levels of seniority within a matrix structure.

Desired Criteria

• Previous experience of working within the international travel insurance environment
• Knowledge of contracting is an advantage, particularly in a healthcare or travel setting

Company Culture

We focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.

Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.

Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit.

Company Benefits

We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment.

We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities.

• Health insurance
• Vacation
• Paid time off
• Retirement plan and/or pension
• Office perks
• Employee development programs
• Employee discounts
• Gym membership or wellness programs
• Opportunity to travel
• Casual dress
• Cycle to work
• Free work laptop
• Referral bonus
• Open office
• Competitive salary
• Life insurance
• Employee Assistance Scheme
• Wellbeing Scheme
• Social Opportunities
• Progression opportunities