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- Tasks: Manage medical cases and provide advice to overseas government employees and their families.
- Company: Healix International supports individuals in challenging situations with tailored healthcare solutions.
- Benefits: Enjoy flexible shifts, personal development support, and comprehensive company benefits.
- Why this job: Transition from clinical settings to an office role while making a real impact on people's lives.
- Qualifications: Must be a Registered General Nurse with a current NMC pin and relevant experience.
- Other info: Opportunities for international travel and repatriation work available.
The predicted salary is between 42000 - 58800 £ per year.
Location: Healix Group, Healix House, Esher Green
About The Role
We are recruiting an experienced nurse to join our Government team in a dynamic, diverse and fulfilling role. Our Nurse-led team, which includes doctors, coordinators and administrators, look after overseas-based government employees and their families from a medical perspective. This role offers a unique opportunity for nurses to transition from clinical settings to a UK office-based position while continuing to apply their nursing expertise.
Key Benefits
- Office-based work with patient contact via telephone and technology
- Flexible day shift patterns
- Healix academy support for personal development and qualifications (e.g., ILM5 management, leadership, clinical pathways, risk management)
- Repatriation flight work
- Company benefits such as pension, EAP, life insurance, wellbeing
About Healix
Our purpose is to help people in difficult situations—whether facing a cancer diagnosis, needing medical assistance abroad, or caught in conflict or natural disaster. We support them, ensure they receive help, and if necessary, facilitate their evacuation. Our multidisciplinary team includes doctors, nurses, coordinators, and security specialists who navigate the global health and security landscape.
Responsibilities
- Conduct routine medical case management activities prioritizing patient well-being
- Provide medical advice and recommendations via direct communication channels
- Liaise with international medical professionals for treatment coordination
- Assess medical reports and write referrals for appropriate care
- Evaluate standards of care and advise on fitness to fly
- Conduct pre-travel assessments and provide overseas medical planning advice
- Collaborate with medical and non-medical staff to develop safe medical plans
- Arrange medical evacuations and repatriations
- Potentially act as a medical escort during international repatriations
- Participate in quality improvement projects
About You
- Registered General Nurse with a current NMC pin
- Experience in clinical case management is advantageous
- Experience in primary care, acute care, cruise ship nursing, military nursing, public health/travel health, or humanitarian work
- Ability to identify critical issues and escalate appropriately
- Ability to work under pressure with empathy
- Excellent communication skills in English
Skills Needed
- Nursing and caring skills
About The Company
We provide UK healthcare benefits and global medical, security, and travel assistance. Our goal is to support individuals in challenging situations, providing tailored solutions with a personal touch. Our team includes doctors, nurses, coordinators, and security experts dedicated to navigating complex global health and security issues.
Company Culture
We foster a supportive environment that values initiative and adaptability. Our clients trust us for our personalized approach and comprehensive services, which are tailored to their specific needs. We offer excellent benefits and opportunities for professional growth in a friendly, dynamic workplace.
Desired and Required Criteria
- Experience in government, military, overseas environments, or medical insurance assistance is a plus
- Current NMC pin, minimum 3 years recent clinical experience (Band 5 or above)
- Basic IT skills, strong communication skills
- Ability to work independently and as part of a team
Closing Date Friday 20th June, 2025
Contract Type Full-time
Salary £42,000 per year
Additional Information Various locations in the UK, with opportunities for international travel and repatriation work.
Medical Case Manager employer: Healix International
Contact Detail:
Healix International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Case Manager
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Medical Case Manager at Healix International. Understanding the nuances of medical advice, treatment coordination, and patient assessments will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Healix International. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Highlight any relevant experience in government, military, or overseas environments. This background is particularly advantageous for this role, so be ready to discuss how your past experiences align with the job requirements.
✨Tip Number 4
Prepare to showcase your communication skills, especially in English. Since the role involves liaising with international medical professionals and providing advice, demonstrating your ability to communicate effectively will set you apart from other candidates.
We think you need these skills to ace Medical Case Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant nursing experience, particularly in clinical case management and any roles that demonstrate your ability to work under pressure. Emphasise your NMC pin and any specific skills related to the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping individuals in challenging situations. Mention your experience in primary care or humanitarian work, and explain how your skills align with Healix International's mission and values.
Highlight Communication Skills: Since excellent communication is crucial for this role, provide examples in your application of how you've effectively communicated in previous positions. This could include liaising with medical professionals or providing patient advice.
Showcase Adaptability: Demonstrate your ability to adapt to different environments, especially if you have experience in government or military settings. Highlight any instances where you've successfully navigated complex situations or worked as part of a multidisciplinary team.
How to prepare for a job interview at Healix International
✨Showcase Your Nursing Expertise
Make sure to highlight your nursing background and any relevant experience in clinical case management. Be prepared to discuss specific scenarios where you've successfully managed patient care, as this will demonstrate your capability for the role.
✨Emphasise Communication Skills
Since the role involves liaising with international medical professionals and providing advice via telephone, it's crucial to showcase your excellent communication skills. Prepare examples of how you've effectively communicated complex medical information to patients or colleagues.
✨Demonstrate Adaptability
Healix values initiative and adaptability, so be ready to discuss situations where you've had to adjust quickly to changing circumstances. This could include working under pressure or adapting to new technologies in a clinical setting.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle critical issues and make decisions under pressure. Practise articulating your thought process and the steps you would take in various medical case management situations.
