Clinical Case Manager - Pre Travel Risk 9month FTC in Esher

Location: Healix Group, Healix House, Esher Green

Healix International

Are you an experienced Registered Nurse with strong clinical assessment skills and a passion for helping people stay safe whilst living and working overseas? At Healix International, we're looking for a Clinical Case Manager - Pre Travel Risk to join our specialist team, providing expert clinical advice, risk assessment and medical planning for individuals travelling or relocating overseas. This is an exciting opportunity to utilise your clinical expertise in a unique and rewarding environment, supporting global travellers, expatriates and international organisations by ensuring they are medically prepared for their overseas assignments. This is a 9-month fixed-term contract to provide maternity leave cover. The salary will be paid on a pro rata basis relative to the advertised annual salary.

About The Role

As a Clinical Case Manager, you will undertake comprehensive pre-travel and pre-posting medical risk assessments, helping individuals understand and manage their health risks before travelling overseas. Working collaboratively with our clinical, operational and occupational health teams, you will assess medical conditions against the healthcare capabilities of destinations worldwide, develop practical risk management plans and provide clear, evidence-based recommendations to clients and travellers. You will play a vital role in ensuring safe travel and deployment decisions while delivering an exceptional service that combines clinical excellence with outstanding customer care.

About You

We're looking for a confident and proactive clinician who can balance sound clinical judgement with excellent communication and relationship-building skills. You’ll be comfortable managing a varied caseload, making risk-based decisions and communicating complex information in a clear and compassionate way.

Essential Requirements

• Current NMC registration.
• Minimum of 2 years' recent clinical or relevant case management experience at Band 5 level or above.
• Strong nursing assessment and triage experience.
• Experience assessing, managing and mitigating clinical risk.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to prioritise and manage a high-volume workload.
• Good IT skills, including Microsoft Office and clinical case management systems.
• A collaborative approach and the confidence to engage with stakeholders at all levels.

Desirable

• Qualification or additional training in travel health.
• Experience working within international healthcare, government, military or overseas environments.
• Previous experience within medical assistance, insurance, repatriation or international case management services.
• Knowledge of overseas healthcare systems and travel-related medical risks.

Why Join Healix?

At Healix International, Our Purpose Is Centred Around Supporting People When They Need Us Most. Our Values Guide Everything We Do

• Put People First - We prioritise the wellbeing of our colleagues and clients in every decision.
• Think Independently - We use expertise, analysis and judgement to find the right solutions, even in complex situations.
• Earn Trust - We act with integrity, respect and transparency, delivering consistently for our clients, partners and each other.

As part of our team, you'll have the opportunity to work in a dynamic international environment where your clinical expertise directly contributes to keeping people safe around the world. If you're an experienced nurse looking for a role that combines clinical assessment, travel health, global healthcare knowledge and meaningful impact, we'd love to hear from you.

Key Responsibilities

• Conduct detailed pre-travel and pre-posting clinical assessments.
• Evaluate medical risks associated with overseas locations and identify appropriate mitigation strategies.
• Provide expert travel health guidance, including vaccination and preventative health advice.
• Develop practical medical management plans for individuals with pre-existing conditions.
• Work closely with colleagues, clients, occupational health professionals and overseas healthcare providers to support informed decision-making.
• Escalate complex cases to senior clinical colleagues and in-house medical specialists when appropriate.
• Signpost travellers to suitable healthcare services and resources globally.
• Maintain accurate clinical records and document decisions clearly within case management systems.
• Support service delivery targets and contribute to continuous improvement across the wider team.
• Assist with workload planning and collaborate with colleagues to effectively manage seasonal fluctuations in demand.

Skills Needed

Nursing / Caring

About The Company

We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.

We’re co-ordinators and problem‑solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co‑ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.

Company Culture

Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world‑class skills.

As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.

Required Criteria

• Hold a current NMC Pin and have been working at (band 5 or above) with a minimum of 3 years recent clinical experience.
• We require basic IT skills along with excellent written and verbal communication skills.
• Ability to work within a team environment as well as directly with clients.
• Be able to work independently in order to plan and manage their caseload.

Desired Criteria

• Experience of working within a government, military or overseas environment or medical insurance, assistance sector, or repatriation experience would be an advantage.

Closing Date: Friday 14th August, 2026

Contract Type: fulltime

Salary: From £44,000.00 Yearly to £46,000.00 Yearly