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- Tasks: Manage relationships with healthcare partners and ensure top-notch service delivery.
- Company: Join Healix Group, a leader in innovative healthcare solutions.
- Benefits: Competitive salary, career growth, and a chance to make a real impact.
- Other info: Dynamic role with opportunities to work on cutting-edge health initiatives.
- Why this job: Be the bridge between providers and teams, driving healthcare excellence.
- Qualifications: Experience in healthcare management and strong relationship skills required.
The predicted salary is between 50000 - 60000 £ per year.
Location: Healix Group, Healix House, Esher Green
Responsibilities:
- Manage day-to-day relationships with clinical pathway, digital health and virtual care partners.
- Act as the main point of contact for partner queries, escalation and issue resolution.
- Ensure partners deliver services in line with agreed contracts, KPIs and SLAs.
- Support the onboarding of new partners, ensuring contracts, governance frameworks and performance measures are in place before launch.
- Monitor partner performance across clinical outcomes, utilisation, cost and access.
- Track member experience metrics (NPS/CSAT), incidents and near misses.
- Identify underperformance and support delivery of improvement action plans.
- Support audits and ensure partners provide evidence of compliance.
- Prepare clear performance dashboards and review packs.
- Lead commercial negotiations, renewals and pricing discussions.
- Assess value for money and manage activity trends, cost control and rebate opportunities.
- Ensure contracts clearly reflect pathway requirements, governance responsibilities and data-sharing obligations.
- Ensure partners comply with relevant regulatory and professional standards (including CQC, HCPC, GMC and NICE guidance).
- Maintain robust operational and clinical governance meeting structures with clear audit trails.
- Ensure exit and contingency plans are in place and reviewed annually.
- Act as a bridge between providers and Healix Health teams.
- Maximise partnership value, including supporting marketing initiatives and key events.
- Work with Proposition and Clinical Advisory teams to evolve and develop evidence-based clinical pathways.
- Support pilots, proof-of-concept initiatives and scaling of high-value services.
Qualifications:
- Strong understanding of UK private healthcare delivery models and provider networks.
- Experience managing healthcare providers and service contract performance.
- Commercial acumen with confidence negotiating contracts and reviewing financial performance.
- Data-driven, with the ability to translate insight into action.
- Strong relationship management and stakeholder engagement skills.
- Highly organised, able to manage multiple partners and priorities.
- Experience across MSK, mental health, oncology or chronic disease pathways (desirable).
- Exposure to digital health technologies or virtual care models (desirable).
- Background within a healthcare insurer, TPA, private provider or health tech organisation (desirable).
Contract Type: Fulltime
Salary: Based on Experience
Closing Date: Friday 8th May 2026
Provider Manager in Surrey employer: Healix Health
Contact Detail:
Healix Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Provider Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who know about provider management. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK private healthcare delivery models. Be ready to discuss how you can manage relationships and performance with partners effectively.
✨Tip Number 3
Showcase your commercial acumen during discussions. Bring examples of past negotiations or contract reviews to the table, demonstrating your ability to assess value for money and manage costs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Provider Manager in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Provider Manager role. Highlight your experience with healthcare providers and any relevant contracts you've managed. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background fits. Don’t forget to mention your understanding of UK private healthcare delivery models.
Showcase Your Data Skills: Since we’re all about data-driven decisions, make sure to highlight your ability to translate insights into action. Share examples of how you've used data to improve performance or manage contracts effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Healix Health
✨Know Your Stuff
Make sure you have a solid understanding of UK private healthcare delivery models and provider networks. Brush up on the specifics of clinical pathways, digital health, and virtual care, as these will likely come up in conversation.
✨Showcase Your Relationship Skills
Prepare examples that highlight your relationship management and stakeholder engagement skills. Think about times you've successfully navigated complex partner dynamics or resolved issues effectively—these stories will resonate well.
✨Be Data-Driven
Since the role requires a data-driven approach, be ready to discuss how you've used data to inform decisions in past roles. Bring examples of how you've translated insights into actionable plans, especially in managing performance metrics.
✨Prepare for Commercial Conversations
Expect to engage in discussions around contract negotiations and financial performance. Brush up on your commercial acumen and be prepared to talk about how you've assessed value for money in previous roles.