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- Tasks: Manage healthcare partnerships and ensure high-quality care delivery.
- Company: Healix Health, a leader in innovative healthcare solutions.
- Benefits: Competitive salary, flexible working options, and professional growth opportunities.
- Other info: Join a dynamic team focused on improving patient outcomes.
- Why this job: Make a real difference in healthcare by enhancing provider relationships.
- Qualifications: Experience in managing healthcare partnerships and strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Location: Three Temple Quay, Temple Back East
We’re looking for an experienced Provider Manager to oversee and develop the healthcare partners embedded within the Healix Health service. This role is central to ensuring our provider network delivers safe, effective, high‑quality care while meeting agreed clinical, operational and commercial standards. You’ll work closely with internal clinical, proposition, commercial and customer teams, as well as a diverse range of healthcare partners including mental health, MSK, oncology, dermatology, preventative health and digital/virtual care providers.
What You’ll Be Doing
- Manage day‑to‑day relationships with clinical pathway, digital health, and virtual care partners
- Act as the main point of contact for partner queries, escalation and issue resolution
- Ensure partners deliver services in line with agreed contracts, KPIs and SLAs
- Support the onboarding of new partners, ensuring contracts, governance frameworks and performance measures are in place before launch
- Monitor partner performance across clinical outcomes, utilisation, cost and access
- Track member experience metrics (e.g., NPS/CSAT), incidents and near misses
- Identify underperformance and support delivery of improvement action plans
- Support audits and ensure partners provide evidence of compliance
- Prepare clear performance dashboards and review packs
- Lead commercial negotiations, renewals and pricing discussions
- Assess value for money and manage activity trends, cost control and rebate opportunities
- Ensure contracts clearly reflect pathway requirements, governance responsibilities and data‑sharing obligations
- Ensure partners comply with relevant regulatory and professional standards (including CQC, HCPC, GMC and NICE guidance)
- Maintain robust operational and clinical governance meeting structures with clear audit trails
- Ensure exit and contingency plans are in place and reviewed annually
- Act as a bridge between providers and Healix Health teams
- Maximise partnership value, including supporting marketing initiatives and key events
- Work with Proposition and Clinical Advisory teams to evolve and develop evidence‑based clinical pathways
- Support pilots, proof‑of‑concept initiatives and scaling of high‑value services
About You
Essential experience
Provider Manager employer: Healix Health
Contact Detail:
Healix Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Provider Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work with provider management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Healix Health and its partners. Understand their services and challenges so you can showcase how your experience aligns with their needs. We want to see you shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how you've managed relationships and improved performance in previous roles. Use specific examples that highlight your skills in managing KPIs and SLAs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Provider Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Provider Manager role. Highlight your experience with managing healthcare partners and any relevant metrics you've achieved. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention specific experiences that relate to the job description.
Showcase Your Communication Skills: As a Provider Manager, communication is key. In your application, demonstrate your ability to manage relationships and resolve issues effectively. We love seeing examples of how you've successfully navigated challenges in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Healix Health
✨Know Your Providers
Before the interview, research the healthcare partners that the company works with. Understand their services and how they align with the role of a Provider Manager. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Relationship Management Skills
Be prepared to discuss your experience managing relationships with various stakeholders. Use specific examples to illustrate how you've successfully navigated challenges and maintained strong partnerships in previous roles. This is crucial for the Provider Manager position.
✨Understand KPIs and SLAs
Familiarise yourself with key performance indicators (KPIs) and service level agreements (SLAs) relevant to healthcare partnerships. Be ready to talk about how you've monitored and improved these metrics in past roles, as this will be a significant part of the job.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle underperformance. Think of examples where you've implemented improvement action plans or resolved conflicts with partners, and be ready to share these during the interview.