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For Companies At a Glance
- Tasks: Support client accounts and deliver exceptional service in a dynamic healthcare consultancy.
- Company: Join Healix Health, a leading UK corporate healthcare consultancy focused on personalised care.
- Benefits: Gain valuable experience, develop client-facing skills, and enjoy a supportive team environment.
- Other info: Opportunity for career growth and development in a collaborative setting.
- Why this job: Kickstart your career in healthcare while making a real impact on client wellbeing.
- Qualifications: Strong communication skills, proactive attitude, and a willingness to learn.
The predicted salary is between 25000 - 32000 £ per year.
Location: Three Temple Quay, Temple Back East
About Healix Health
Founded in 2000 by two clinicians, Healix Health was built on the belief that healthcare works best when it’s personal, not prescriptive. We are a leading UK corporate healthcare consultancy, partnering with Employee Benefit Consultancies (EBCs), HR, Finance and Reward leaders to design, fund and govern sustainable employee healthcare strategies. We specialise in self‑funded healthcare trusts and clinically led claims management, helping organisations rethink healthcare structure, funding and delivery, aligning employee wellbeing with commercial, workforce and financial objectives.
About The Role
We’re looking for an enthusiastic and motivated Junior Account Manager to join our Third Party Administration (TPA) team. This is a fantastic development opportunity for someone keen to build expertise, strengthen client‑facing skills and progress into a confident, independent Account Manager role. Working closely with experienced colleagues, you’ll support a portfolio of TPA clients and help deliver exceptional service to insurer, broker and corporate partners.
What You’ll Be Doing
- Support the day‑to‑day management of TPA client accounts under the guidance of senior account managers
- Act as a first point of contact for client queries, ensuring timely, accurate and professional responses
- Assist with preparing client reports, service reviews and performance updates
- Build strong working relationships with clients, internal teams and external providers
- Work closely with claims, membership, clinical operations and customer service teams to support smooth service delivery
- Monitor service levels and elevate risks or issues appropriately
- Support the onboarding of new clients, coordinating requirements and implementation activities
- Assist in producing KPIs, MI dashboards and client performance summaries
- Help identify trends, service improvements and opportunities to add value
- Maintain accurate records, documentation and contract information
- Contribute to process reviews and service improvements
- Take part in projects aimed at enhancing our TPA offering
- Actively develop knowledge of Private Medical Insurance (PMI) and UK healthcare funding; TPA operational workflows and claims management; regulatory requirements (including FCA and data protection)
- Learn through feedback, shadowing and close collaboration within a supportive team environment
About You
- Strong written and verbal communication skills
- Proactive, positive attitude with a genuine willingness to learn
- Excellent attention to detail and organisational skills
- Ability to build rapport and work collaboratively
- Comfortable working with data and using Microsoft Office (Excel, Word, PowerPoint)
- Curious, inquisitive and keen to develop specialist knowledge
- Customer‑focused with a commitment to excellent service
- Resilient and adaptable, able to manage multiple priorities
- Team‑oriented, supportive and motivated by shared success
Desirable
- Experience in healthcare, insurance, financial services or customer account roles
- Awareness of PMI or TPA environments
- Experience working with clients or stakeholders
Junior Account Manager employer: Healix Health
Contact Detail:
Healix Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and insurance sectors, especially those who work at companies you're interested in. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand Healix Health's approach to personal healthcare and think about how you can contribute to their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Junior Account Manager, you'll need to be clear and professional. Role-play common interview questions with a friend or use online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Healix Health.
We think you need these skills to ace Junior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior Account Manager role. Highlight any relevant experience in healthcare, insurance, or customer account roles to show us you’re a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your proactive attitude and willingness to learn align with our values at Healix Health.
Showcase Your Communication Skills: Since strong written communication is key for this role, ensure your application is clear, concise, and free of errors. We want to see your attention to detail right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Healix Health
✨Know Your Stuff
Before the interview, dive deep into Healix Health and their approach to healthcare. Understand their services, especially around TPA and PMI. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Junior Account Manager, strong communication is key. Prepare examples of how you've effectively communicated in past roles or situations. Think about times when you resolved client queries or collaborated with teams, and be ready to share those stories.
✨Demonstrate Your Proactivity
Employers love candidates who take initiative. Think of instances where you went above and beyond in previous roles, whether it was improving a process or helping a colleague. Highlighting this trait can set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the team dynamics, opportunities for growth, or how success is measured in the Junior Account Manager role. This shows your genuine interest in the position and the company.