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- Tasks: Manage relationships with healthcare partners and ensure top-notch service delivery.
- Company: Join Healix Group, a leader in innovative healthcare solutions.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work with cutting-edge digital health technologies.
- Why this job: Make a real impact in healthcare by optimising partner performance and patient experience.
- Qualifications: Experience in healthcare management and strong relationship skills required.
The predicted salary is between 50000 - 65000 £ per year.
Location: Healix Group, Healix House, Esher Green
Responsibilities
- Manage day-to-day relationships with clinical pathway, digital health and virtual care partners
- Act as the main point of contact for partner queries, escalation and issue resolution
- Ensure partners deliver services in line with agreed contracts, KPIs and SLAs
- Support the onboarding of new partners, ensuring contracts, governance frameworks and performance measures are in place before launch
- Monitor partner performance across clinical outcomes, utilisation, cost and access
- Track member experience metrics (NPS/CSAT), incidents and near misses
- Identify underperformance and support delivery of improvement action plans
- Support audits and ensure partners provide evidence of compliance
- Prepare clear performance dashboards and review packs
- Lead commercial negotiations, renewals and pricing discussions
- Assess value for money and manage activity trends, cost control and rebate opportunities
- Ensure contracts clearly reflect pathway requirements, governance responsibilities and data-sharing obligations
- Ensure partners comply with relevant regulatory and professional standards (including CQC, HCPC, GMC and NICE guidance)
- Maintain robust operational and clinical governance meeting structures with clear audit trails
- Ensure exit and contingency plans are in place and reviewed annually
- Act as a bridge between providers and Healix Health teams
- Maximise partnership value, including supporting marketing initiatives and key events
- Work with Proposition and Clinical Advisory teams to evolve and develop evidence-based clinical pathways
- Support pilots, proof-of-concept initiatives and scaling of high-value services
Qualifications
- Strong understanding of UK private healthcare delivery models and provider networks
- Experience managing healthcare providers and service contract performance
- Commercial acumen with confidence negotiating contracts and reviewing financial performance
- Data-driven, with the ability to translate insight into action
- Strong relationship management and stakeholder engagement skills
- Highly organised, able to manage multiple partners and priorities
- Experience across MSK, mental health, oncology or chronic disease pathways (desirable)
- Exposure to digital health technologies or virtual care models (desirable)
- Background within a healthcare insurer, TPA, private provider or health tech organisation (desirable)
Contract Type: Fulltime
Salary: Based on Experience
Closing Date: Friday 8th May 2026
Provider Manager in Esher employer: Healix Health
Contact Detail:
Healix Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Provider Manager in Esher
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who know about provider management. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK private healthcare delivery models. Be ready to discuss how you can manage relationships and performance with partners effectively. We want to see your commercial acumen shine!
✨Tip Number 3
Showcase your data-driven mindset! Bring examples of how you've used metrics to improve partner performance in past roles. This will demonstrate your ability to translate insights into actionable plans, which is key for the Provider Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Provider Manager in Esher
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Provider Manager role. Highlight your experience with healthcare providers and any relevant contracts you've managed. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible, like improved KPIs or successful contract negotiations. This helps us see the value you can bring to our team.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to understand your qualifications and why you're a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Healix Health
✨Know Your Partners
Before the interview, dive deep into understanding Healix Group and its partners. Familiarise yourself with their clinical pathways, digital health initiatives, and virtual care models. This knowledge will help you demonstrate your ability to manage relationships effectively.
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience in negotiating contracts and managing service performance. Bring examples of how you've assessed value for money in previous roles. This will show that you can handle the commercial aspects of the Provider Manager role.
✨Data-Driven Decision Making
Since the role requires a strong data focus, come ready to talk about how you've used data to drive improvements in partner performance. Share specific metrics you've tracked, like NPS or CSAT, and how you've translated insights into actionable plans.
✨Engage with Stakeholders
Highlight your relationship management skills by preparing examples of how you've successfully engaged with various stakeholders. Discuss how you've navigated challenges and built strong partnerships, as this is crucial for maximising partnership value at Healix.