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For Companies At a Glance
- Tasks: Support TPA client accounts and deliver exceptional service with experienced colleagues.
- Company: Join Healix Group, a leader in healthcare and insurance services.
- Benefits: Gain hands-on experience, mentorship, and career progression opportunities.
- Other info: Dynamic team environment with a focus on learning and development.
- Why this job: Build expertise in private medical insurance while making a real impact.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 25000 - 32000 £ per year.
We’re looking for an enthusiastic and motivated Junior Account Manager to join our Third Party Administration (TPA) team. This is a fantastic development opportunity for someone keen to build expertise, strengthen client‑facing skills and progress into a confident, independent Account Manager role.
About the Role
Working closely with experienced colleagues, you’ll support a portfolio of TPA clients and help deliver exceptional service to insurers, brokers, and corporate partners. Through structured mentoring and hands‑on experience, you’ll develop a strong understanding of UK private medical insurance, TPA operations, and healthcare service delivery.
Responsibilities
- Support the day‑to‑day management of TPA client accounts under the guidance of senior account managers.
- Act as the first point of contact for client queries, ensuring timely, accurate and professional responses.
- Assist with preparing client reports, service reviews and performance updates.
- Build strong working relationships with clients, internal teams and external providers.
- Work closely with claims, membership, clinical operations and customer service teams to support smooth service delivery.
- Monitor service levels and escalate risks or issues appropriately.
- Support the onboarding of new clients, coordinating requirements and implementation activities.
- Assist in producing KPIs, MI dashboards and client performance summaries.
- Help identify trends, service improvements and opportunities to add value.
- Maintain accurate records, documentation and contract information.
- Contribute to process reviews and service improvements.
- Take part in projects aimed at enhancing our TPA offering.
Qualifications
- Strong written and verbal communication skills.
- Proactive, positive attitude with a genuine willingness to learn.
- Excellent attention to detail and organisational skills.
- Ability to build rapport and work collaboratively.
- Comfortable working with data and using Microsoft Office (Excel, Word, PowerPoint).
Desirable Skills
- Experience in healthcare, insurance, financial services or customer account roles.
- Aware of PMI or TPA environments.
- Experience working with clients or stakeholders.
Learning & Development
Actively develop knowledge of:
- Private Medical Insurance (PMI) and UK healthcare funding.
- TPA operational workflows and claims management.
- Regulatory requirements (including FCA and data protection).
Learn through feedback, shadowing and close collaboration within a supportive team environment.
Job Details
- Location: Healix Group, Healix House, Esher Green
- Contract Type: Full‑time
- Salary: Based on experience
- Closing Date: Friday 8th May, 2026
Junior Account Manager in Esher employer: Healix Health
Contact Detail:
Healix Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager in Esher
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Junior Account Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their services and how they operate in the TPA space. We want you to show that you’re not just interested in the job, but genuinely excited about contributing to their success!
✨Tip Number 3
Practice your communication skills! As a Junior Account Manager, you’ll be the first point of contact for clients. We suggest doing mock interviews or role-playing scenarios to boost your confidence and ensure you can handle client queries like a champ.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage directly with us.
We think you need these skills to ace Junior Account Manager in Esher
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about becoming a Junior Account Manager and eager to learn from our experienced team.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We’re looking for strong communication skills and attention to detail, so showcase any examples that demonstrate these qualities.
Be Professional Yet Approachable: While we love a friendly tone, remember to keep it professional. Use clear language and structure your application well, making it easy for us to see why you’d be a great fit for our TPA team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Healix Health
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of Private Medical Insurance (PMI) and Third Party Administration (TPA) operations. Understanding the basics will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Junior Account Manager, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated in past roles or experiences, especially when dealing with clients or stakeholders.
✨Demonstrate Your Proactive Attitude
Employers love candidates who take initiative. Think of instances where you've gone above and beyond in previous roles or projects. Be ready to share these examples during your interview to highlight your proactive mindset and willingness to learn.
✨Build Rapport with Your Interviewers
Remember, interviews are a two-way street! Try to connect with your interviewers by asking insightful questions about the team and company culture. This not only shows your interest but also helps you gauge if this is the right fit for you.