At a Glance
- Tasks: Manage healthcare partnerships and ensure high-quality care delivery.
- Company: Healix Health, a leading UK corporate healthcare consultancy.
- Benefits: Career development, health insurance, gym membership, and competitive salary.
- Other info: Dynamic role with excellent progression opportunities and a supportive work culture.
- Why this job: Make a real impact in healthcare by managing innovative provider networks.
- Qualifications: Experience in UK private healthcare and strong relationship management skills.
The predicted salary is between 60000 - 75000 £ per year.
About Healix Health
Founded in 2000 by two clinicians, Healix Health was built on the belief that healthcare works best when it’s personal, not prescriptive. We are a leading UK corporate healthcare consultancy, working with Employee Benefit Consultancies (EBCs), HR, Finance and Reward leaders to design, fund and govern sustainable employee healthcare strategies. Our clients need more than an off-the-shelf insurance product — they need expert advice, transparency and long-term value. Specialising in self-funded healthcare trusts and clinically led claims management, we help organisations rethink how healthcare is structured, funded and delivered, aligning employee wellbeing with long-term commercial, workforce and financial objectives. We act as a long-term advisory partner, not a transactional supplier.
About this role
We’re looking for an experienced Provider Manager to oversee and develop the healthcare partners embedded within the Healix Health service. This role is central to ensuring our provider network delivers safe, effective, high-quality care while meeting agreed clinical, operational and commercial standards. You’ll work closely with internal clinical, proposition, commercial and customer teams, as well as a diverse range of healthcare partners including mental health, MSK, oncology, dermatology, preventative health and digital/virtual care providers.
What you’ll be doing
- Provider & partner management
- Manage day-to-day relationships with clinical pathway, digital health and virtual care partners
- Act as the main point of contact for partner queries, escalation and issue resolution
- Ensure partners deliver services in line with agreed contracts, KPIs and SLAs
- Support the onboarding of new partners, ensuring contracts, governance frameworks and performance measures are in place before launch
- Performance, quality & outcomes
- Monitor partner performance across clinical outcomes, utilisation, cost and access
- Track member experience metrics (e.g. NPS/CSAT), incidents and near misses
- Identify underperformance and support delivery of improvement action plans
- Support audits and ensure partners provide evidence of compliance
- Prepare clear performance dashboards and review packs
- Commercial & financial oversight
- Lead commercial negotiations, renewals and pricing discussions
- Assess value for money and manage activity trends, cost control and rebate opportunities
- Ensure contracts clearly reflect pathway requirements, governance responsibilities and data-sharing obligations
- Governance & compliance
- Ensure partners comply with relevant regulatory and professional standards (including CQC, HCPC, GMC and NICE guidance)
- Maintain robust operational and clinical governance meeting structures with clear audit trails
- Ensure exit and contingency plans are in place and reviewed annually
- Stakeholder engagement & proposition development
- Act as a bridge between providers and Healix Health teams
- Maximise partnership value, including supporting marketing initiatives and key events
- Work with Proposition and Clinical Advisory teams to evolve and develop evidence-based clinical pathways
- Support pilots, proof-of-concept initiatives and scaling of high-value services
About You
Essential experience & skills
- Strong understanding of UK private healthcare delivery models and provider networks
- Experience managing healthcare providers and service contract performance
- Commercial acumen with confidence negotiating contracts and reviewing financial performance
- Data-driven, with the ability to translate insight into action
- Strong relationship management and stakeholder engagement skills
- Highly organised, able to manage multiple partners and priorities
Desirable
- Experience across MSK, mental health, oncology or chronic disease pathways
- Exposure to digital health technologies or virtual care models
- Background within a healthcare insurer, TPA, private provider or health tech organisation
Our benefits
- Commitment to career development
- Health insurance
- Vacation, Paid time off
- Retirement plan and/or pension
- Office perks
- Employee development programs
- Employee discounts
- Gym membership or wellness programs
- Opportunity to travel
- Casual dress
- Cycle to work
- Free work laptop
- Referral bonus
- Open office
- Competitive salary
- Life insurance
- Employee Assistance Scheme
- Wellbeing Scheme
- Social Opportunities
- Progression opportunities
Healix Health is an equal opportunities employer.
Provider Network Lead — Healthcare Partnerships in Bristol employer: Healix Health
Healix Health is an exceptional employer that prioritises personal connections in healthcare, fostering a collaborative and supportive work culture. With a strong commitment to employee development, competitive benefits, and opportunities for career progression, Healix Health empowers its team members to thrive while making a meaningful impact in the healthcare sector. Located in the UK, employees enjoy a vibrant work environment that encourages innovation and well-being, making it an ideal place for those passionate about transforming healthcare delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Provider Network Lead — Healthcare Partnerships in Bristol
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Healix Health and understand their approach to healthcare partnerships. Be ready to discuss how your experience aligns with their values and needs. Practise common interview questions and think of examples that showcase your skills in provider management and stakeholder engagement.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Mention something specific from the interview to make it personal and memorable.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings listed there, and it’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Healix Health!
We think you need these skills to ace Provider Network Lead — Healthcare Partnerships in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Provider Network Lead role. Highlight your experience in managing healthcare providers and your understanding of UK private healthcare delivery models. We want to see how your skills align with what we do at Healix Health!
Showcase Your Commercial Acumen:Since this role involves negotiating contracts and reviewing financial performance, don’t forget to include examples of your commercial successes. We love seeing candidates who can demonstrate their ability to assess value for money and manage costs effectively.
Highlight Relationship Management Skills:This position is all about building strong relationships with our healthcare partners. Share specific instances where you’ve successfully managed stakeholder engagement or resolved conflicts. We’re looking for someone who can act as a bridge between providers and our teams!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Healix Health!
How to prepare for a job interview at Healix Health
✨Know Your Healthcare Landscape
Before the interview, brush up on your understanding of UK private healthcare delivery models and provider networks. Familiarise yourself with Healix Health's approach to employee healthcare strategies, as this will show your genuine interest in the role and the company.
✨Showcase Your Relationship Management Skills
Prepare examples that highlight your experience in managing healthcare providers and service contracts. Be ready to discuss how you've successfully navigated challenges in partner relationships and what strategies you used to ensure compliance and performance.
✨Be Data-Driven
Since the role requires a strong focus on performance metrics, come prepared with insights from your previous roles. Think about how you've used data to drive decisions and improvements in healthcare services, and be ready to share specific outcomes.
✨Demonstrate Commercial Acumen
Expect questions around contract negotiations and financial performance. Prepare to discuss your approach to assessing value for money and managing costs, as well as any relevant experiences that showcase your ability to lead commercial discussions effectively.
