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- Tasks: Support client accounts and deliver exceptional service in a dynamic team environment.
- Company: Healix Health, a leading UK corporate healthcare consultancy focused on personalised care.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Other info: Join a supportive team and contribute to innovative healthcare solutions.
- Why this job: Kickstart your career in healthcare consultancy and develop valuable client-facing skills.
- Qualifications: Strong communication skills and a proactive attitude; experience in healthcare is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Position: Junior Account Manager
Location: Three Temple Quay, Temple Back East
About Healix Health
Founded in 2000 by two clinicians, Healix Health was built on the belief that healthcare works best when it’s personal, not prescriptive. We are a leading UK corporate healthcare consultancy, partnering with Employee Benefit Consultancies (EBCs), HR, Finance and Reward leaders to design, fund and govern sustainable employee healthcare strategies. We specialise in self‑funded healthcare trusts and clinically led claims management, helping organisations rethink healthcare structure, funding and delivery, aligning employee wellbeing with commercial, workforce and financial objectives.
About The Role
We’re looking for an enthusiastic and motivated Junior Account Manager to join our Third Party Administration (TPA) team. This is a fantastic development opportunity for someone keen to build expertise, strengthen client‑facing skills and progress into a confident, independent Account Manager role. Working closely with experienced colleagues, you’ll support a portfolio of TPA clients and help deliver exceptional service to insurer, broker and corporate partners.
What You’ll Be Doing
- Support the day‑to‑day management of TPA client accounts under the guidance of senior account managers
- Act as a first point of contact for client queries, ensuring timely, accurate and professional responses
- Assist with preparing client reports, service reviews and performance updates
- Build strong working relationships with clients, internal teams and external providers
- Work closely with claims, membership, clinical operations and customer service teams to support smooth service delivery
- Monitor service levels and elevate risks or issues appropriately
- Support the onboarding of new clients, coordinating requirements and implementation activities
- Assist in producing KPIs, MI dashboards and client performance summaries
- Help identify trends, service improvements and opportunities to add value
- Maintain accurate records, documentation and contract information
- Contribute to process reviews and service improvements
- Take part in projects aimed at enhancing our TPA offering
- Actively develop knowledge of Private Medical Insurance (PMI) and UK healthcare funding; TPA operational workflows and claims management; regulatory requirements (including FCA and data protection)
- Learn through feedback, shadowing and close collaboration within a supportive team environment
About You
- Strong written and verbal communication skills
- Proactive, positive attitude with a genuine willingness to learn
- Excellent attention to detail and organisational skills
- Ability to build rapport and work collaboratively
- Comfortable working with data and using Microsoft Office (Excel, Word, PowerPoint)
- Curious, inquisitive and keen to develop specialist knowledge
- Customer‑focused with a commitment to excellent service
- Resilient and adaptable, able to manage multiple priorities
- Team‑oriented, supportive and motivated by shared success
Desirable
- Experience in healthcare, insurance, financial services or customer account roles
- Awareness of PMI or TPA environments
- Experience working with clients or stakeholders
Contract & Compensation
Contract Type: Full‑time
Salary: Based on experience
Closing Date: Friday 8th May 2026
Junior Account Manager in Bristol employer: Healix Health
Contact Detail:
Healix Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare and insurance sectors, especially those who work with TPA or PMI. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching Healix Health and understanding their approach to client management. Show them you’re not just another candidate; you’re genuinely interested in how they align employee wellbeing with business goals.
✨Tip Number 3
Practice your communication skills! As a Junior Account Manager, you’ll need to be clear and professional. Try mock interviews with friends or family to get comfortable discussing your experiences and how they relate to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Healix Health.
We think you need these skills to ace Junior Account Manager in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Junior Account Manager role. Highlight your relevant skills and experiences that align with what we’re looking for, especially in client management and communication.
Show Your Enthusiasm: We love candidates who are genuinely excited about the role! Let your passion for healthcare and client service shine through in your application. A positive attitude can really make you stand out.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate a well-organised application!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team.
How to prepare for a job interview at Healix Health
✨Know Your Stuff
Before the interview, make sure you understand Healix Health's services and how they align with client needs. Familiarise yourself with terms like TPA, PMI, and claims management. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Communication Skills
As a Junior Account Manager, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've effectively communicated in past roles or projects, especially in client-facing situations.
✨Demonstrate Your Proactivity
Employers love candidates who take initiative. Think of instances where you've gone above and beyond in previous roles or during your studies. Be ready to discuss how you can bring that proactive attitude to managing client accounts and improving service delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This could be about their approach to client relationships or how they measure success in the TPA team. Asking questions not only shows your interest but also helps you gauge if the company is the right fit for you.