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- Tasks: Lead a team of member advisors and ensure top-notch customer service.
- Company: Global health services company based in Bristol.
- Benefits: Starting salary from £33,000 per year with growth potential.
- Why this job: Shape a high-performing team and make a difference in healthcare.
- Qualifications: Strong leadership skills and experience in a contact centre.
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 19800 - 46200 £ per year.
A global health services company in Bristol is looking for a Customer Service Team Leader to oversee a team of member advisors. The successful candidate will cultivate a high-performing environment, set clear goals, and ensure effective communication across departments.
Key skills required include:
- Problem-solving
- Strong leadership in a contact center setting
- The ability to manage multiple tasks effectively
This full-time position offers a starting salary from £33,000.00 per year.
Customer Service Team Lead - Medical Claims in Bristol employer: Healix Health
Contact Detail:
Healix Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Lead - Medical Claims in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. We should focus on showcasing our leadership skills and problem-solving abilities, especially in a contact centre environment.
✨Tip Number 3
Showcase your achievements! When we get the chance to talk about our past experiences, let’s highlight specific examples where we led a team or resolved complex issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re genuinely interested in the role.
We think you need these skills to ace Customer Service Team Lead - Medical Claims in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Service Team Lead role. Highlight your leadership experience and any relevant achievements in a contact centre setting to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've cultivated high-performing teams and tackled challenges in customer service.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention instances where you’ve successfully resolved issues or improved processes. We love candidates who can think on their feet and come up with innovative solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Healix Health
✨Know the Company Inside Out
Before your interview, do some homework on the global health services company. Understand their mission, values, and recent developments in the medical claims sector. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Customer Service Team Lead, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you can cultivate a high-performing environment.
✨Master Problem-Solving Scenarios
Expect to face situational questions that assess your problem-solving skills. Think of specific instances where you've tackled challenges in a contact centre setting. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to the questions asked and ensure your answers are concise and relevant, demonstrating your ability to manage multiple tasks while maintaining clarity.
