We are recruiting International Customer Service Coordinators to joint our Medical Assistance Team based in Esher, Surrey, UK. The job title for this role will be Coordinator - Assistance. In this role, no two days will be the same; whether you are dealing with a road traffic accident in Uganda, a case of food poisoning in Auckland or a heart attack in Beijing, you will be dealing with people in need, impacting their lives. Healix International provides medical and travel assistance 24/7 365 with our UK team providing service from 7am and 10pm, Monday to Sunday and our New Zealand providing the service overnight. Once fully trained there is an opportunity for hybrid working and we are open to accommodating flexible shift patterns. What we are looking for: Excellent written and verbal communication skills Someone who is passionate about providing good customer service, someone who is adaptable and has an empathetic attitude A resourceful problem solver who can work under pressure Good geographical knowledge Additional languages are an advantage, and we are keen to find candidates with French, Italian or Spanish as their first or second language. However, this is not essential for the role. Knowledge and experience of working within the travel insurance arena is an advantage Ability to build relationships quickly, respondin...
International Customer Service Coordinator in Surrey employer: Healix Careers
Healix is an exceptional employer for Nurse Case Managers, offering a dynamic and supportive work environment that values the expertise of its nursing staff. With a commitment to career development, employees benefit from ongoing training, competitive salaries, and a range of perks including health insurance and opportunities for travel. The company fosters a friendly culture where teamwork and personal initiative are encouraged, making it an ideal place for nurses looking to make a meaningful impact while enjoying a fulfilling office-based role in the UK.
